Business Development Manager

Claranet limited; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension matching

Healthcare

Dental

Gym discounts

App benefits access

Job summary

Claranet is seeking an Enterprise Business Development Manager in London to drive growth with new logo customers across key verticals. You will identify opportunities, nurture relationships, and coordinate with cross‑functional teams to convert opportunities into revenue while managing the end-to-end customer journey.

You will work within the Customer Success and Growth ecosystem, collaborating with Marketing, Sales Operations, and Bid Management to execute go‑to‑market plans, track performance,

Qualifications

• Experience driving growth for new logo customers in enterprise environments.
• Strong relationship management and stakeholder engagement across multiple teams.
• Proven track record meeting or exceeding sales quotas and revenue targets.

Responsibilities

• Develop and nurture new logo customers across industry verticals.
• Collaborate with Sales Specialists to qualify and pursue opportunities.
• Create and execute a Go to Market plan to achieve quota.
• Coordinate with Marketing, Bid Management, and other teams on campaigns and opportunities.
• Provide regular updates on forecast, performance and KPIs to leadership.

Skills

New logo growth

Relationship building

Quota achievement

Go-to-market

Travel readiness

Job description

Job Details: Business Development Manager

Full details of the job.

Vacancy Name

Vacancy Name Business Development Manager

Req Number

VN551

Employment Type

Full-Time

Location

London Office

Position Summary

About Claranet

Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, Leeds or as homeworkers.

Working For Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.

But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Position Summary

As a Enterprise Business Development Manager in the Customer Success and Growth team, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet’s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet’s enterprise customer base.

Role Mission

Claranet’s strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As an Enterprise Business Development Manager you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships.

Objectives & Key Results

• Drive revenue growth across new logo customers aligned to strategic industry verticals
• Leverage multiple channels for opportunity identification
• Operate with a CX first mindset, putting customer outcomes at the heart of how you operate

Duties and Responsibilities

• Build and nurture excellent relationships with new logo customers aligned to strategic industry verticals by understanding their needs, ensuring exceptional service and seamless customer journeys
• Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary
• Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota
• Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns
• Collaborate with the Marketing team on go to market plans and activities
• Partner with the Bid Management team to progress bid activity for growth opportunities identified
• Provide regular updates to the Director of Business Development on financial forecast, performance, customer satisfaction and other KPIs

Essential Roles & Responsibilities

• Build and nurture excellent relationships with new logo customers aligned to strategic industry verticals by understanding their needs, ensuring exceptional service and seamless customer journeys
• Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary
• Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota
• Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns
• Collaborate with the Marketing team on go to market plans and activities
• Partner with the Bid Management team to progress bid activity for growth opportunities identified
• Provide regular updates to the Director of Business Development on financial forecast, performance, customer satisfaction and other KPIs

Teams To Collaborate With

• Technology Practice – On seller education of the portfolio
• Customer Success & Growth – Transitioning new logo customer into managed accounts where and when appropriate
• Sales Operations & Support – On marketing and sales enablement activities
• Customer Experience & Managed Service – On service design transitions
• Procurement Legal & Compliance – On master service agreements and statements of work
• Finance – On sales governance and customer billing requirements
• Business Intelligence & Planning – On Salesforce order processing and customer cancellations

Position Specifications

• Flexible and creative to take considered risks
• Inquisitive and persistent, able to hunt out new business opportunity
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on a weekly basis
• Manages conflict and challenges in an open and constructive manner

Behavioural Competencies – Organisational & Behavioural Fit

• Flexible and creative to take considered risks
• Inquisitive and persistent, able to hunt out new business opportunity
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on a weekly basis
• Manages conflict and challenges in an open and constructive manner

Critical Competencies – Technical Fit

• You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate
• Demonstrable experience developing strategies to drive growth opportunities in new logo customers
• Strong relationship management skills, with proven success delivering excellent customer experience
• Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments