Business Development Manager

Claranet; Greater London; Híbrido; GBP 65.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension Scheme

Healthcare Coverage

Discounted Gym Memberships

Wellbeing Support

Enhanced Annual Leave 25–27 days

Continual Learning & Development

Descripción de la vacante

Claranet is seeking an Enterprise Business Development Manager within the Customer Success and Growth team to drive new logo acquisition across industry verticals, managing end-to-end from lead to order while coordinating with Sales Specialists.

The role emphasizes CX, hands-on discovery, and building relationships, travel weekly to sites, and partnering with Marketing and Bid Management to execute growth opportunities.

Claranet offers flexible benefits and a supportive environment.

Formación

• Proven experience driving growth opportunities in new logo customers.
• Strong relationship management with excellent customer experience.
• Ability to leverage multiple channels to identify opportunities.
• Familiarity with industry verticals and market trends.
• Willingness to travel weekly.
• Collaborate with Marketing and Bid Management to progress opportunities.

Responsabilidades

• Drive revenue growth across new logo customers aligned to strategic industry verticals.
• Identify new business opportunities across Claranet UK’s full portfolio leveraging Sales Specialists.
• Develop and maintain understanding of industry verticals and market trends to form a Go to Market plan.
• Collaborate with Marketing on go to market plans and activities.
• Partner with Bid Management to progress bid activity for growth opportunities.
• Provide regular updates to the Director of Business Development on KPIs and forecast.

Conocimientos

New logo growth

Account management

Go-to-market planning

CX focused

Industry knowledge

Travel flexibility

Descripción del empleo

As a Enterprise Business Development Manager in the Customer Success and Growth team, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet’s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet’s enterprise customer base.

Objectives & Key Results

• Drive revenue growth across new logo customers aligned to strategic industry verticals
• Leverage multiple channels for opportunity identification
• Operate with a CX first mindset, putting customer outcomes at the heart of how you operate

Build and nurture excellent relationships with new logo customers aligned to strategic industry verticals by understanding their needs, ensuring exceptional service and seamless customer journeys

• Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary
• Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota
• Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns
• Collaborate with the Marketing team on go to market plans and activities
• Partner with the Bid Management team to progress bid activity for growth opportunities identified
• Provide regular updates to the Director of Business Development on financial forecast, performance, customer satisfaction and other KPIs
• Flexible and creative to take considered risks
• Inquisitive and persistent, able to hunt out new business opportunity
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on a weekly basis
• Manages conflict and challenges in an open and constructive manner

Critical Competencies – Technical Fit

• You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate
• Demonstrable experience developing strategies to drive growth opportunities in new logo customers
• Strong relationship management skills, with proven success delivering excellent customer experience
• Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments

At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:

• Pension Scheme: Employer-matched contributions to help you plan for the future.
• Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
• Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
• Personalised Wellbeing Support: App-based resources and services available 24/7
• Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
• Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.

We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.