Business Development Director

Whitestone Resourcing Limited; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Car/Allowance

Hybrid working

Job summary

Whitestone Resourcing Limited is assisting with the recruitment of a senior Business Development Director for the Retail division. The role focuses on driving new business growth across high-footfall environments such as shopping centres and commercial properties, leading strategy, bids and negotiations.

The successful candidate will have a proven track record in outsourced services, strong relationships in retail property, and the drive to open doors and win opportunities.

Qualifications

• Proven track record of winning significant new business in outsourced services.
• Experience selling into retail, shopping centres, commercial property or similarly complex, multi-site environments.
• Established relationships with managing agents and senior property stakeholders.
• Strong commercial acumen and experience managing complex bids and negotiations.
• Ability to engage and influence senior decision-makers.
• Proactive, self-motivated with drive to generate opportunities, not just manage a pipeline.

Responsibilities

• Drive new business acquisition targeting high-value, multi-site opportunities.
• Build relationships with managing agents, property managers, asset managers and other key decision-makers.
• Develop and manage a strong pipeline of qualified opportunities.
• Lead bid strategy, client presentations and commercial negotiations through to contract award.
• Identify opportunities to introduce cleaning and wider soft FM services to new clients.
• Collaborate with operational and commercial teams to develop competitive service solutions.
• Contribute to the long-term growth of the Retail division.

Skills

New business wins

Retail sales experience

Multi-site bids

Senior stakeholder influence

Commercial acumen

Job description

Business Development Director - Retail

UK (Regional / Hybrid)

Competitive Salary + Bonus + Car/Allowance

EXCELLENT company culture!

The Opportunity

We're working with a well-established, growing support services organisation to appoint a Business Development Director within its specialist Retail division.

This is a senior commercial role with responsibility for driving new business growth across the retail and destination environments market, reporting directly into the divisional leadership team.

The business has an established reputation, ambitious growth plans and a culture built around trust, autonomy and long-term relationships.

This role offers something many don't: Genuine influence, the freedom to shape your market, and a business that gives its people the support to succeed.

The Role

You'll take ownership of developing new business opportunities across the retail sector, with a particular focus on shopping centres, retail destinations, commercial property and other high-footfall environments.

Your remit will include:

• Driving new business acquisition, targeting high-value, multi-site and strategic contract opportunities.
• Building relationships with managing agents, property management companies, asset managers and other key decision-makers.
• Developing and managing a strong pipeline of qualified opportunities.
• Leading bid strategy, client presentations and commercial negotiations through to contract award.
• Identifying opportunities to introduce cleaning and wider soft FM services to new clients.
• Working closely with operational and commercial teams to develop competitive, sustainable service solutions.
• Contributing to the wider commercial strategy and long-term growth of the Retail division.

This is a hands-on, high-impact role. You'll be expected to open doors, develop relationships and win business, whilst also contributing at a strategic level.

About You

We're looking for an experienced, commercially driven business development professional with a strong understanding of the outsourced services market.

You’ll ideally bring:

• A proven track record of winning significant new business within commercial cleaning, soft FM or related outsourced services.
• Experience selling into retail, shopping centres, commercial property or similarly complex, multi-site environments.
• Established relationships within the retail property market, particularly with managing agents and senior property stakeholders.
• Strong commercial acumen and experience managing complex bids and contract negotiations.
• The ability to engage and influence senior decision-makers.
• A proactive, self-motivated approach, with the drive to generate opportunities rather than simply manage an existing pipeline.

Above all, we're looking for someone who enjoys the challenge of winning new business and has the credibility, energy and determination to make a genuine commercial impact.

What Makes This Opportunity Different?

Our client offers:

• A high-trust, low-politics working environment.
• Visible, accessible and supportive leadership.
• The autonomy to develop your own market and commercial approach.
• An established operational platform from which to drive further growth.
• The opportunity to play a significant role in developing a specialist business division.
• Long-term career prospects within a growing, people-focused organisation.

This is about joining a business where your contribution matters, your ideas are listened to, and your success is recognised.

Why Apply?

This opportunity will appeal to someone who wants to:

• Take ownership of a substantial commercial growth opportunity.
• Work closely with senior leadership and influence business direction.
• Move away from overly corporate, process-heavy environments.
• Join a business that combines commercial ambition with a genuinely supportive culture.
• Build something meaningful, with the freedom and backing to deliver results.