Business Development Co-Ordinator

Staffline Recruitment (NI) Ltd.; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in Belfast is seeking a Business Development Co-Ordinator to be the first point of contact for clients. This role is essential for gathering financial information and guiding clients through debt solutions. The ideal candidate should have strong communication skills, previous experience in financial services, and an analytical mindset, offering a supportive role in a professional environment with opportunities for career progression.

Benefits

Competitive salary

Bonus (after probation)

Healthcare

Team trips

Career progression

Qualifications

• Previous experience in financial services or debt management preferred.
• Ability to handle sensitive conversations professionally.
• Attention to detail when reviewing client financial data.

Responsibilities

• Act as the first point of contact for new client inquiries.
• Gather and verify details of client debts.
• Compile financial overviews for the Debt Strategist department.

Skills

Strong communication skills

Interpersonal skills

Excellent telephone skills

Analytical mindset

Competent IT skills (Excel, CRM)

Job description

Overview

Business Development Co-Ordinator

Staffline Ireland are recruiting for a Business Development Co-Ordinator on behalf of a leading financial services company. The Business Development Co-Ordinator is the first point of contact for potential clients and plays a vital part in building trust, gathering accurate financial information, and supporting individuals through the initial stages of their debt solution journey.

FOUR DAY WEEK AFTER SUCCESSFUL COMPLETION OF A PROBATIONARY PERIOD

Responsibilities

• Act as the first point of contact for new client enquiries.
• Build rapport quickly and create a calm, professional, and supportive environment.
• Explain processes clearly, addressing client concerns with confidence.
• Carry out a number of outbound calls to both warm and cold prospects, with the majority of leads being pre-qualified and provided by the marketing team.
• Demonstrate persistence and professionalism in following up with potential clients to progress conversations.
• Gather and verify details of client debts, including balances owed to creditors.
• Assess client assets, income, and liabilities to understand their financial position.
• Accurately input and maintain client information in company systems.
• Compile financial overviews to support the creation of 'leads' to pass through to the Debt Strategist department.
• Read and interpret financial documentation.
• Work closely with senior advisors to ensure accurate case handover.
• Ensure every client feels listened to, respected, and supported.
• Handle sensitive financial and personal information with the highest confidentiality.
• Provide clear next steps, managing expectations in a calm and reassuring manner.
• Any other duties the role may involve.

Person Specification

• Strong communication and interpersonal skills, with the ability to handle sensitive conversations professionally.
• Excellent telephone skills, confident, clear, and empathetic when speaking with clients.
• Analytical mindset with attention to detail when reviewing client financial data.
• Previous experience in financial services, debt management, client support, or a similar role preferred.
• Ability to remain calm and confident under pressure.
• Competent IT skills, including Microsoft Excel and CRM systems.

The Rewards

The successful Business Development Co-Ordinator will enjoy a competitive salary depending on experience plus Bonus (after probation), Healthcare, team trips away and Career Progression.

Location

The Business Development Co-Ordinator role will be based in Belfast.

Application

To be considered for this position, please forward your CV to Ross McConville at Staffline Ireland by clicking on the APPLY button on this page and attaching your CV.

The Staffline Ireland Specialist Team is a dedicated division within Staffline Ireland, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.

Skills:

• Business Development
• Appointment Setting
• Customer Service