Business Development Administrator

Leep Utilities; Stretford; Hybrid; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Company pension

Health Cash plan

Birthday day off

Holiday Buying Scheme

Team events

Job summary

Leep Utilities is seeking a Business Development Administrator in Manchester on a hybrid basis. You will support the Sales and Business Development teams, manage new enquiries through the process, and maintain accurate CRM data to ensure clear pipeline visibility.

The role requires excellent communication, strong organisation, and proactive problem-solving. Benefits include a pension, health cash plan, and extra holiday options.

Qualifications

• Excellent communication skills and ability to build relationships with internal teams and external stakeholders.
• Highly organised with strong attention to detail and ability to manage multiple priorities.
• Proactive, with problem-solving skills and ability to work independently.

Responsibilities

• Provide administrative and coordination support to Sales and Business Development teams.
• Own the new enquiry process, ensuring enquiries are logged and progressed per procedures.
• Maintain accurate project and client data in the CRM for pipeline visibility.

Skills

Communication

Organisation

Problem-solving

CRM experience

Tools

Microsoft Office Suite

CRM systems

Job description

Reports to: Business Development Support Manager

Salary: up to £27K DOE

Location: Manchester / Hybrid

The Opportunity

As our Business Development Administrator, you'll play a critical role in supporting the progression of new business opportunities across electricity, water and heat network adoption. Working closely with our Business Development Managers, you'll ensure new enquiries are accurately captured, processed and progressed through each stage of the journey in line with internal processes.

You’ll help coordinate new projects from initial enquiry through to handover, making sure information is complete, accurate and managed efficiently. This is a fantastic opportunity to gain visibility across the full business development lifecycle, develop your understanding of utility infrastructure projects and make a valuable contribution to the continued growth of the business.

Key Responsibilities

Provide comprehensive administrative and coordination support to the Sales and Business Development team.

Take ownership of the new enquiry process, ensuring all enquiries are logged, tracked, and progressed in accordance with internal procedures and governance requirements.

Maintain and manage accurate project and client information within the CRM system, ensuring data integrity and pipeline visibility.

Support the preparation, distribution, and tracking of project documentation, proposals, and sales materials.

Support and administer NAV and utility adoption processes, tracking milestones and proactively highlighting risks or delays.

Provide timely administrative support and updates for and internal stakeholders.

Assist with reporting on sales activity, pipeline status, and key performance metrics as required.

Support continuous improvement of internal sales processes, documentation, and administrative systems.

Measures of Success

New enquiries are managed promptly and professionally, with clear visibility of progress at every stage.

CRM records are accurate, up to date, and trusted as the single source of project and client information.

Sales and adoption projects move forward smoothly because of your proactive coordination and administration.

Stakeholders value your responsiveness, organisation, and ability to keep activities on track.

Reporting is accurate, timely, and provides clear insight into pipeline performance and activity.

You continuously find ways to improve how we work, making processes simpler and more effective for the wider team.

About You

Excellent communication skills with the ability to build effective relationships with internal teams and external stakeholders.

Highly organised, with strong attention to detail and the ability to manage multiple priorities.

Strong IT skills, with proficiency in Microsoft Word, Outlook, PowerPoint, Excel, and DocuSign.

Comfortable working with CRM systems and managing structured project data.

Proactive, with strong problem-solving skills and the ability to work independently.

Ability to remain calm under pressure and work to deadlines with accuracy.

An interest in infrastructure, utilities, or commercial environments would be beneficial but is not essential.

Your Development and Benefits

At Leep, we believe in stable growth and putting our people first. Our 5-year strategic growth plan gives us stability today and prepares us for the future, while nurturing a strong collaborative and supportive culture.

Our benefits include:

Salary which aligns to your experience and skillset

An additional day off to celebrate your birthday

Commission scheme (eligible after probation)

Company pension plan

Health Cash plan through Westfield Health

Option to purchase additional holiday days through our Holiday Buying Scheme

Engagement committee with events throughout the year, including Christmas Party, Summer Party and individual team socials

Paid professional memberships relevant to your role and access to professional development opportunities

Our Values

At the forefront of everything we do:

Safety, Customer Promise, Accountability, Reliability, Respect, Flexibility

Leep Utilities is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment. We do not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you require any appropriate accommodations during the application or interview process, please let us know.