Business Co-ordinator - NPA

WPA (Welsh Procurement Alliance); Ashton-under-Lyne; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary £31,201 per annum

29 days holiday plus bank holidays

Birthday day off

Pension contribution

Wellbeing allowance

Volunteering leave

Private medical cover

Health cash plan

Enhanced family leave

Retail discounts

Job summary

LHCPG is seeking a Business Co-ordinator to keep our client and supplier journey running smoothly, a role at the heart of the operation—managing income and project administration while ensuring every contact has a positive experience. You will handle EOI processes, monitor payments, maintain audit trails, train stakeholders on LHCPG portals, support forecasts with the CSM, and produce KPI reports.

Occasional UK-wide briefings may be required.

Qualifications

• Solid experience in a finance or administration role with reconciling financial data across systems.
• Confidence with Microsoft Dynamics and packages like Excel, Word, Outlook and BI.
• Strong customer-service background across phone, email and in person.
• Clear, confident written and spoken communication with good numeracy and attention to detail.
• Warm, capable interpersonal skills.

Responsibilities

• Manage the Expression of Interest (EOI) process and follow up contacts, recording in Dynamics.
• Track and monitor payments on registered projects with NPA Partners and Appointed Companies.
• Maintain a clear audit trail for communications via the LHCPG CRM.
• Train stakeholders on the LHCPG Portal and other systems to keep data well managed.
• Support project income forecasts with the CSM and Office Manager to stay accurate.
• Assist with variance reporting to keep monthly/quarterly variations in check.
• Register, track and progress leads with the CSM and Regional Director.
• Produce regular KPI reporting as needed by colleagues.
• Take on other duties at the Office Manager's discretion.
• Join LHCPG team briefings in Uxbridge or elsewhere in the UK when needed.

Skills

Finance/Admin experience

Microsoft Dynamics

Excel

Customer service

Communication

Numeracy

Interpersonal skills

Tools

Microsoft Dynamics

BI

Job description

We're looking for a Business Co-ordinator to help keep our client and supplier journey running smoothly. It's a role that sits right at the heart of the operation - managing income and project administration while making sure everyone we deal with gets a genuinely good experience. If you like variety, work well at pace and take real satisfaction in keeping things organised and on track, this is a good one.

About NPA

The Northern Procurement Alliance (NPA) is part of the LHC Procurement Group (LHCPG), one of the UK's most established and respected procurement framework providers. Working across Northern England, we connect public sector organisations with trusted suppliers to deliver construction, refurbishment and maintenance projects for social housing, schools and public buildings. In short: we help good things get built for local communities - efficiently, compliantly and with real value behind them.

What you'll be doing

• Managing the Expression of Interest (EOI) process - identifying, engaging and following up the right contacts, and recording everything on our Microsoft Dynamics system
• Working closely with NPA Partners and Appointed Companies to track and monitor payments on registered projects
• Keeping a clear audit trail for all communications, verbal and written, via the LHCPG CRM
• Training and guiding stakeholders on the LHCPG Portal and other systems so project data stays well managed
• Working with the NPA Client Support Manager (CSM) and Office Manager to keep project income forecasts accurate and up to date
• Helping manage variance reporting, so monthly and quarterly variations stay small and fully accounted for
• Working with the CSM and Regional Director to register, track and progress leads
• Producing regular KPI reporting as colleagues need it
• Taking on other duties in keeping with the role, at the Office Manager's discretion
• Joining LHCPG team briefings in Uxbridge or elsewhere in the UK when needed

What you'll bring

• Solid experience in a finance or administration role, including reconciling financial data across different IT systems
• Confidence with Microsoft Dynamics and everyday packages like Excel, Word, Outlook and Business Intelligence (BI)
• A strong customer-service background - over the phone, by email and face to face
• Clear, confident communication, spoken and written
• Good numeracy and analytical skills, with a sharp eye for detail
• Warm, capable interpersonal skills

Why join us?

At LHCPG, the work we do has real impact. We’re a purpose-driven, not-for-profit organisation that helps improve lives and places across communities in the UK. In return, you’ll be part of a supportive and inclusive culture, with opportunities to build your knowledge, develop your skills and access benefits designed to support your wellbeing inside and outside of work.

Alongside Meaningful Work, You'll Enjoy

• Salary of £31,201 per annum
• 29 days’ holiday, plus bank holidays
• An extra day off for your birthday
• Generous employer pension contribution
• Monthly wellbeing allowance
• 1.5 days’ volunteering leave each year
• Private medical cover and health cash plan after successful completion of probation
• Enhanced family leave, retail discounts and additional lifestyle benefits after probation
• And plenty more!

Key Dates

• First-stage in person interviews: TBC, subject to suitable applications received
• Final-stage in-person interviews: 22nd October 2026