Business Change Partner

Together Housing Group; Blackburn; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading housing association in the North of England seeks a Business Change Partner to enhance organizational capabilities and support a digital-first agenda. The role involves collaborating with teams, managing change initiatives, and delivering strategic projects using agile methodologies.

Qualifications

• Experience in project management and methodologies.
• Experience in service reviews, performance improvement, and customer satisfaction.

Responsibilities

• Deliver business change that meets customer expectations and strategic goals.
• Manage change initiatives to improve customer and colleague experiences.
• Lead projects within agile methodologies.

Skills

Problem-solving

Motivation

Education

Project Management

Job description

We are looking for a Business Change Partner to join the Business Improvement team. As a Business Change Partner, you will collaborate with various teams and service areas across the Group to build upon and enhance organizational capabilities, supporting our ‘digital first’ agenda.

Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes. We are a non-profit organization, reinvesting profits into our residents and communities. We are committed to a diverse and inclusive workforce and are proud to be a Disability Confident employer.

Requirements

• Working closely with stakeholders to deliver business change that meets customer expectations and strategic goals.
• Managing change initiatives to improve customer and colleague experiences, support performance, and increase efficiency.
• Leading projects within agile methodologies, ensuring quality and timely delivery.
• Facilitating progress meetings, removing roadblocks, and coordinating strategic projects and reviews.
• Collaborating with internal teams to test innovations aligned with our Transformation Strategy.
• Delivering strategic projects through development, implementation, and transition into business as usual, using agile project management.

Candidate Profile

• Valid driving license and access to a car for site visits.
• Experience in project management and methodologies.
• Experience in service reviews, performance improvement, and customer satisfaction.
• Problem-solving skills and ability to work innovatively.
• Ability to motivate teams during change and support high performance.
• Experience delivering projects using agile and sprint-based approaches.
• Understanding of change impacts on services and the use of technology for digital transformation.