Business Change & Transformation Associate

MediaCity Immersive Technologies Innovation Hub; Salford; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

MediaCity Immersive Technologies Innovation Hub seeks a Business Change & Transformation Associate. This pivotal role engages with Salford SMEs to deliver strategic transformation initiatives, focusing on digital, cultural, and process change. The successful candidate will collaborate with leaders to implement change strategies and drive impactful results, leveraging strong analytical skills in a fast-paced environment.

Benefits

Hybrid Working - flexibility to work from home and client sites

25 Days Annual Leave - Plus UK public holidays

Purpose-Driven Work - Help local businesses

Qualifications

• 5+ years of experience in business analysis, consulting, or transformation roles with SMEs.
• Strong analytical and problem-solving skills with a solid understanding of digital technologies.
• Relevant certifications (e.g., ITIL, Six Sigma, Lean, CBPM) are a plus.

Responsibilities

• Engage with Salford-based SMEs to understand their needs and challenges.
• Design and deliver strategic workshops to drive meaningful change.
• Monitor progress and adapt strategies to ensure successful outcomes.

Skills

Analytical skills

Problem-solving

Communication

Stakeholder engagement

Collaboration

Education

Bachelor’s degree or equivalent

Tools

Change management tools

Business process improvement tools

PowerPoint

Job description

Business Change & Transformation Associate

Business Change & Transformation Associate

Direct message the job poster from MediaCity Immersive Technologies Innovation Hub

International Business Strategist | Innovation Strategist | Grant Funding | Digital Marketing | AI | Key Partnerships | EdTech | Retail Tech

MITIH is seeking a dynamic and driven Business Change & Transformation Associate to join our team at MediaCity. In this pivotal role, you will work closely with Salford-based SMEs, providing expert guidance to shape and deliver strategic transformation initiatives that drive measurable impact.

You’ll collaborate with senior leaders and executives to design and implement tailored change strategies that align with both immediate goals and long-term ambitions. Your work will span across:

• Digital Transformation – Leveraging technology to enhance operations, customer experience, and business models
• Cultural Transformation – Shaping values and behaviours to foster innovation, adaptability, and resilience
• Business Process Transformation – Streamlining operations to boost efficiency and customer satisfaction
• Data Transformation – Enhancing data capabilities to drive insight-led decision-making
• Business Model Transformation – Evolving business models to meet changing market demands

Key Responsibilities

• Engage with Salford-based SMEs to understand their needs, challenges, and current operations
• Design and deliver strategic workshops and initiatives that drive meaningful change
• Build trusted relationships with stakeholders, offering expert insight and constructive challenge
• Monitor progress and adapt strategies to ensure successful outcomes
• Produce high-quality reports, presentations, and communications
• Identifying skills gaps and defining relevant interventions to assist in the adoption of technologies and business processes

What You’ll Be Doing

• Process Analysis – Conduct workshops and interviews to map current processes and identify improvement opportunities
• Solution Design – Develop and present tailored solutions aligned with client goals
• Implementation Support – Collaborate with clients and tech partners to ensure smooth delivery and measurable results
• Change Management & Training – Support stakeholders through change and deliver training on new systems/processes
• Stakeholder Engagement – Build strong relationships and maintain open, effective communication
• Performance Measurement – Define KPIs and track the success of transformation initiatives
• Continuous Improvement – Foster a culture of innovation and ongoing improvement

What We’re Looking For

You’re a proactive, analytical thinker who thrives in a fast-paced, client-facing environment. You’re passionate about helping businesses grow and adapt, and you bring a mix of creativity, curiosity, and strategic insight to every challenge.

• Strong analytical and problem-solving skills, with a solid understanding of digital technologies
• Excellent communication and storytelling abilities, especially in PowerPoint
• Confident engaging with stakeholders at all levels
• Collaborative, team-oriented mindset
• Eagerness to mentor, grow, and take on new challenges
• Familiarity with change management and business process improvement tools

Qualifications & Experience

• Bachelor’s degree or equivalent required
• 5+ years of experience in business analysis, consulting, or transformation roles small and medium size enterprises (SMEs)
• Relevant certifications (e.g., ITIL, Six Sigma, Lean, CBPM) are a plus

What’s on Offer

• Salary: up to £55K per year based on your experience and skills
• Hybrid Working – office based at MediaCity with flexibility to work from home and client sites
• 25 Days Annual Leave – Plus UK public holidays
• Purpose-Driven Work – Help Salford businesses become more competitive and resilient

How to Apply

Please include a cover letter with your application, outlining your motivation and how your experience aligns with the role.

DEADLINE: 13th JULY 2025

We celebrate diversity, including neurodiversity, and believe it strengthens our team. We welcome applications from all backgrounds and abilities. If you require reasonable adjustments during the application process, please contact us.

Even if you don’t meet every requirement, we encourage you to apply if you believe your skills and experience could be a great fit.

If you have any questions, feel free to contact Anthony Hatton at [e-mail] .

PLEASE NO AGENCY.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Technology, Information and Internet

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