Business Change Manager - Law Firm

Katie Bard; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Katie Bard is recruiting an experienced Business Change Manager to lead organisational transformation within a growing law firm in the West Midlands. You will own people and operational aspects of change, ensuring new structures and processes are adopted and embedded.

You will work with senior leaders and a transformation team to deliver impact across multiple projects, balancing commercial needs with effective change adoption. This is a hybrid role with UK travel.

Qualifications

• Must have proven experience delivering organisational or business change within a law firm environment.
• Strong understanding of how change affects people, operations and structures.
• Experience with change impact assessments, stakeholder engagement, readiness and adoption.
• Comfort working with senior leadership and influencing across functions.
• Experience managing change across multiple projects, departments or locations.
• Hands-on, ownership-driven approach in evolving environments.
• A change management qualification (e.g., Prosci, ADKAR, APMG) is advantageous.

Responsibilities

• Lead business change activities across organisational transformation, integration and operational improvement projects.
• Assess impact of change on teams, responsibilities and processes.
• Develop and deliver structured change management plans from assessment to adoption.
• Engage senior leaders and stakeholders to build understanding and ownership of change.
• Identify resistance and create practical strategies to address concerns.
• Collaborate with Project Managers and Business Analysts to translate delivery into operational change.
• Develop stakeholder engagement, communication and training approaches for different teams.
• Assess readiness and monitor adoption to ensure sustained new ways of working.

Skills

Change management

Stakeholder engagement

Organisational transformation

Law firm experience

Leadership

Education

Prosci/ADKAR/APMG

Job description

Business Change Manager – Organisational Transformation for a Law Firm

West Midlands | Hybrid | Travel

We are recruiting an experienced Business Change Manager to join a growing, ambitious Law Firm organisation undergoing significant business transformation and expansion.

This is an opportunity to play a central role in shaping how the organisation evolves, bringing together people, processes and ways of working as the business grows.

Working closely with senior leadership and a developing transformation team, you will take ownership of the people and operational aspects of change, ensuring that new structures, processes and working practices are successfully introduced, adopted and embedded across the business.

This busy and varied role will entail:

• Leading business change activities across organisational transformation, integration and operational improvement projects.
• Assessing the impact of change on teams, responsibilities, processes and existing ways of working.
• Developing and delivering structured change management plans, from initial assessment through to implementation and adoption.
• Engaging senior leaders and operational stakeholders to build understanding, commitment and ownership of change.
• Identifying potential resistance and developing practical strategies to address concerns and support employees through transition.
• Working alongside Project Managers and Business Analysts to ensure project delivery translates into effective operational change.
• Developing stakeholder engagement, communication and training approaches appropriate to different teams.
• Assessing business readiness, monitoring adoption and ensuring new ways of working are sustained.

Applicants MUST have:

• Proven experience delivering organisational or business change within a Law Firm environment.
• A strong understanding of how change affects people, business operations, processes and organisational structures.
• Demonstrable experience of change impact assessments, stakeholder engagement, business readiness and adoption.
• Confidence working with senior leadership and influencing stakeholders across different business functions.
• Experience managing change across multiple projects, departments or business locations.
• A practical, hands-on approach with the ability to take ownership and operate effectively in an evolving environment.
• A degree or relevant change management qualification, such as Prosci, ADKAR or APMG, would be advantageous.

Experience of mergers, acquisitions, business integration or operating model transformation would be particularly valuable.

This is a business-focused change role rather than a technical IT change position.

We are looking for someone who understands that successful transformation is not simply about delivering a project, but ensuring people adopt the change and the organisation benefits from it.

This is a super opportunity for a commercially aware Business Change Manager who enjoys working closely with decision-makers and making a tangible impact on a growing organisation.

Katie Bard is acting as an agency and is an equal opportunities employer.