Business Change Manager

Sopra Steria; Leeds; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Car allowance

25 days annual leave

Private medical

Life assurance

Pension

Flexible benefits

Job summary

NHS Shared Business Services in Leeds is seeking a Business Change Manager to lead change initiatives across Finance & Accounting services. You’ll connect programmes with business readiness, colleague adoption and benefits realisation, helping new ways of working deliver lasting value with minimal disruption.

The role is based in Leeds with Hybrid arrangements. You’ll collaborate with project teams, operational leaders and stakeholders to understand impacts and prepare the business for change

Qualifications

• Demonstrable experience of managing organisational change in large environments.
• Ability to assess impacts across people, process, technology and governance.
• Experience conducting business readiness assessments and readiness plans.
• Strong stakeholder management and influencing skills.
• Identify adoption challenges and implement engagement interventions.
• Experience in benefits identification, measurement and realisation.

Responsibilities

• Develop and implement change management strategies and plans that maximise colleague adoption and embed change.
• Support client onboarding and transition activities with organisational readiness and stakeholder engagement.
• Assess change impacts and readiness, present findings and develop targeted interventions.
• Integrate change activities into project delivery plans with project managers and leaders.
• Oversee training needs analysis and coordinate training for adoption of new services.
• Support benefits realisation planning and track business outcomes.

Skills

Change management

Stakeholder management

Business readiness

Adoption strategies

Training needs analysis

Benefits realisation

Job description

Would you like to help shape how change is delivered and
embedded across NHS Shared Business Services?

As our Business Change Manager, you’ll lead the change
initiatives associated with business transformation projects across our Finance
& Accounting services. You’ll connect projects and programmes with business
readiness, colleague adoption and benefits realisation, helping new ways of
working deliver lasting value with minimal disruption.
NHS Shared Business Services has delivered major programmes,
onboarded new customers and supported significant service improvements in
recent years. As our transformation journey continues, you’ll join a
collaborative and supportive team with strong cross-functional working. You’ll
work closely with project teams, operational leaders and stakeholders across
the organisation to understand impacts, prepare the business for change and
help colleagues adopt new services, systems and processes successfully.

The role is based in Leeds and follows a Hybrid Variable
working arrangement.

What you'll be doing:

• Develop and implement change management strategies and plans that maximise colleague adoption, minimise resistance and embed change effectively.
• Support client onboarding and transition activities by ensuring organisational readiness, stakeholder engagement and successful adoption of new services and platforms.
• Assess change impacts and business readiness, present findings and develop targeted interventions that support informed decision-making and successful adoption.
• Integrate change management activities into project delivery plans, working with project managers, programme teams and operational leaders.
• Oversee training needs analysis and coordinate training that equips colleagues with the knowledge, skills and confidence to adopt change.
• Support benefits realisation planning and track business outcomes to assess the effectiveness and impact of change initiatives.

What you’ll bring:

• Demonstrable experience of managing organisational change, preferably within a large or complex environment
• The ability to assess organisational impacts across people, process, technology and governance
• Experience of conducting business readiness assessments and developing readiness plans for organisational change
• Strong stakeholder management and influencing skills, with the ability to engage effectively at all levels
• The ability to identify adoption challenges and implement interventions that improve engagement and uptake of new processes, services or systems
• Experience of supporting benefits identification, measurement and realisation, and integrating change activities into wider delivery plans.

It would be great if you had:

• Experience within Finance & Accounting shared services, Business Process Outsourcing, technology-enabled service environments or similar operational functions.
• Knowledge of recognised change management methodologies.
• Experience of using data and management information to identify trends, measure adoption and support decision-making.

Employment Type: Full-time Permanent
Location: Leeds - Hybrid
Security
Clearance Level : DBS
Internal
Recruiter: Alex
Salary: Upto £55,000
Benefits: £5,400 car allowance, 25 days annual leave
with the option to buy additional days, private medical, life assurance,
pension, and generous flexible benefits fund.

Although this
role is advertised as full-time, we believe that flexibility at work can
promote work/life balance, increase your motivation, reduce stress and improves
performance and productivity. We support different ways of working and can
offer a range of flexible working arrangements. So, if you’re interested and
need to work flexibly, we encourage you to apply and talk to us about what
might be possible.

Loved
reading about this job and want to know more about us?

NHS Shared
Business Services (NHS SBS) was created by the Department of Health and Social
Care to deliver corporate services to the NHS. A unique joint venture with
Sopra Steria, a European leader in digital services and software development,
we make life easier for NHS employees, patients, and suppliers, and deliver
value for money to the taxpayer. Proud members of the NHS family, we provide
finance & accounting, digital, procurement and workforce services to more
than half the NHS in England, and our solutions are underpinned by cutting-edge
technologies and our teams’ expertise, in-depth understanding of the NHS, and
commitment to service excellence.

We share common
values and unity of purpose with the rest of the NHS family, are committed to
being a force for good, and are dedicated and empowered to act responsibly and
sustainably at organisational, team and individual level.

Would you like
to join us on our journey?