Business Change Lead - SAP (ERP) - Senior Manager

PwC; Birmingham; Hybrid; GBP 120,000 - 170,000; Full time

Job summary

PwC in the UK is seeking a Senior Manager to lead SAP Business Change within large, complex transformation programmes. You will shape change strategies, engage senior sponsors, and drive adoption across Finance, Supply Chain, and Human Capital domains.

The role offers exposure to AI-enabled SAP solutions and a broad transformation agenda. You will coordinate PwC and client teams, ensure governance, manage risks, and deliver measurable business outcomes while growing the SAP and Business Change

Qualifications

• Senior Manager with SAP transformation experience.
• Experience leading business change and transformation delivery.

Responsibilities

• Lead the Business Change workstream across SAP S/4HANA transformations with strategy, scope, plan, governance and outcomes for adoption.
• Advise senior client leaders on people implications of transformation and leadership alignment and sponsorship.
• Translate objectives into an integrated change approach covering engagement, communications, training, readiness, adoption and BAU.
• Build and develop PwC and client change teams, setting direction and coaching team members.
• Collaborate with cross-functional teams to manage dependencies and embed Business Change in lifecycle decisions.
• Drive measurable adoption using readiness and performance insights to support go-live and post-go-live.
• Promote SAP Business AI, Joule and AI-enabled approaches to maximize value.
• Contribute to growth of SAP and Business Change practice through proposals, asset development and knowledge sharing.

Skills

Accepting Feedback

Active Listening

AI Fluency

Analytical Reasoning

Communication

Digital Tooling

Business Transformation

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

About the role:

Shape the future of business transformation with PwC

At PwC, we’re growing one of the leading SAP consulting practices in our global network. Our multidisciplinary teams bring together deep SAP expertise across Finance, Supply Chain, Human Capital and Business Change, complemented by Data, AI and Cloud capabilities, working alongside specialists from across PwC to help clients deliver complex business transformation programmes.

Our team partners with some of the world’s leading organisations to deliver complex, multinational SAP transformation programmes spanning Finance, Supply Chain, Human Capital and business adoption. We work across the full transformation lifecycle, from strategy and business case through solution design, implementation and business adoption, helping clients realise long-term value from their SAP investments.

As our practice continues to grow, we’re looking for people who are excited by the opportunity to develop their consulting careers whilst taking on increasing responsibility. We’re looking for individuals who enjoy solving complex business challenges, building trusted client relationships, leading workstreams and developing the leadership skills that will shape the next stage of their career.

Our people have the opportunity to work on some of the world’s largest SAP transformation programmes, learn from experienced leaders and build long-term relationships with global organisations. We’re looking for people who want to grow with our practice, develop into future leaders and help shape the next phase of our success.

Whether you’re leading a workstream, supporting a major client transformation or helping bring innovative AI-enabled solutions to market, you’ll be encouraged to challenge conventional thinking, embrace new technologies and make a meaningful contribution from day one.

If you’re looking for a career where you can combine deep SAP expertise with continuous learning, leadership development and business transformation, we’d love to hear from you.

What your days will look like:

• Lead the Business Change workstream across complex SAP S/4HANA transformation programmes, taking ownership of the change strategy, scope, plan, governance, quality and outcomes required to achieve successful adoption.
• Act as a trusted adviser to senior client leaders and programme sponsors, helping them understand the people implications of transformation and shaping leadership alignment, sponsorship, engagement, readiness and adoption strategies.
• Translate programme objectives, process and solution design into an integrated Business Change approach spanning stakeholder engagement, communications, training, change networks, business readiness, adoption and transition to BAU.
• Build, lead and develop high-performing PwC and client change teams, setting clear direction and standards, managing resources and quality, and coaching team members to grow their consulting and Business Change capabilities.
• Work closely with Business, Functional, Technical, Data and Programme Leadership teams to manage cross-workstream dependencies, identify change risks early and ensure Business Change is embedded in programme decision-making throughout the lifecycle.
• Drive a strong focus on outcomes and measurable adoption, using readiness, adoption and performance insight to identify interventions, support go-live and hypercare, and help clients sustain new ways of working beyond implementation.
• Help clients understand and adopt SAP Business AI, Joule and other intelligent technologies, while shaping innovative, data-led and AI-enabled approaches that strengthen the effectiveness and efficiency of Business Change delivery.
• Contribute to the growth of our SAP and Business Change practice through business development, proposition and asset development, knowledge sharing, recruitment and the ongoing development of our people and capability.

This role is for you if:

• You have significant experience leading Business Change workstreams within large, complex SAP ECC or SAP S/4HANA transformation programmes, ideally across multiple functions, business units or geographies.
• You have strong strategic and practical experience across the Business Change lifecycle, including change strategy, Change Impact Assessment, stakeholder and leadership engagement, communications, training, business readiness, adoption and transition to BAU.
• You are comfortable operating with executive sponsors and senior stakeholders, providing clear advice, constructively challenging where required and translating complex programme issues into practical decisions and actions.
• You are an experienced people leader who can build, motivate and develop high-performing teams, delegate effectively, manage quality and create opportunities for others to grow.
• You bring structured, strategic thinking to complex and ambiguous transformation challenges and can connect business outcomes, programme delivery and people adoption into a coherent change approach.
• You have strong consulting and commercial acumen, with experience shaping client propositions, contributing to proposals and pursuits, estimating and managing resources, and understanding the commercial implications of delivery decisions.
• You understand how SAP, SAP Business AI, Joule and intelligent automation are changing the way organisations work, and you are motivated by developing innovative approaches, propositions and capability that help clients realise lasting value.
• You’re collaborative, inclusive and commercially minded, with the judgement and resilience to lead through ambiguity while maintaining strong client relationships and high standards of delivery.

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications

(if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Digital Tooling, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence {+ 27 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Up to 60%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No