Business Centre Manager, Serviced Office Space full-time role

JR United Kingdom; Watford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading provider of flexible workspace solutions is seeking a Business Centre Manager for their Watford location. This full-time role focuses on driving occupancy, ensuring smooth daily operations, and building relationships in the local community. With opportunities for professional growth, this is ideal for those passionate about customer service and business development.

Benefits

Supportive team environment

Opportunities for professional growth

Competitive salary and benefits

Qualifications

• Management experience in workspace, hospitality, property, or retail sectors is advantageous.
• Strong customer service skills.
• Highly organised with excellent administrative capabilities.

Responsibilities

• Promote the business locally, prospect new clients, and build community relationships.
• Provide exceptional service, addressing client needs promptly.
• Oversee maintenance and upkeep, ensuring safety and efficiency.

Skills

Customer Service

Organisational Skills

Sales and Marketing

Communication

Multitasking

Technical Skills

Tools

Microsoft Office

Office Management Software

Job description

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Business Centre Manager, Serviced Office Space full-time role, Watford, Hertfordshire

Client:

UBC Flexible Offices

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Company Description

UBC is a leading provider of flexible workspace solutions in the UK, offering serviced offices, managed offices, co-working spaces, virtual offices, and meeting room facilities. Located in prime business areas nationwide, UBC caters to small to medium businesses with customizable office spaces and all-inclusive billing.

Role Description

We are seeking a dynamic Business Centre Manager for our Watford location. This full-time, on-site role involves working with a customer service assistant. You will be the face of our business centre, responsible for driving occupancy and ensuring smooth daily operations of our serviced offices.

Key Responsibilities:

• Business Development: Promote the business locally, prospect new clients, and build community relationships.
• Customer Service: Provide exceptional service, addressing client needs promptly and professionally.
• Facility Management: Oversee maintenance and upkeep, ensuring safety and efficiency.
• Team Leadership: Manage one staff member and coordinate with contractors such as cleaners.
• Marketing: Implement local marketing strategies and network to attract and retain tenants.

Skills and Experience:

• Experience: Management experience in workspace, hospitality, property, or retail sectors is advantageous. Candidates with supporting roles and readiness for promotion are also welcome.
• Customer Service: Strong skills with the ability to handle difficult situations gracefully.
• Organisational Skills: Highly organised with excellent administrative capabilities.
• Sales and Marketing: Proficiency in prospecting and local marketing techniques.
• Communication: Excellent interpersonal skills.
• Multitasking: Ability to prioritise effectively in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Office and office management software.
• Compliance: Knowledge of health and safety regulations.

What We Offer:

• A supportive, collaborative team environment.
• Opportunities for professional growth.
• Competitive salary and benefits.

If you are passionate about customer service and business development, we look forward to hearing from you!