Business Centre Manager

Jobwise; Stockport; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is looking for a Business Centre Manager in Cheadle. The role involves coordinating a serviced office establishment, ensuring excellent customer service, managing tenant relationships, and meeting KPIs. This is a permanent full-time position offering a competitive salary and bonuses.

Benefits

Quarterly and annual performance-related bonuses

25 days holidays plus bank holidays

4x Salary Death In Service

Free onsite parking

Rewards package with discounts and vouchers

Qualifications

• Previous experience in a pro-active customer care position.
• Highly motivated with a passion to deliver excellent service.
• Excellent time management skills with ability to prioritise workload.

Responsibilities

• Develop and foster an environment that identifies sales opportunities.
• Manage relationships with current tenants and address complaints.
• Ensure KPIs for each site are met to maximize sales potential.

Skills

Customer service

Communication

Problem-solving

Time management

Job description

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Do you love offering exceptional customer service and thrive of dealing with customers face to face?

Do you have an interest in property management if so read of......

A very exciting opportunity for a Business Centre Manager to coordinate and promote a Serviced Office establishment based in the Cheadle area. This is a permanent full time role, with the working hours between 9:00AM - 6:00PM Monday - Friday. The role is paying up to GBP30,000 dependant on experience and you will have the ability to earn 25% of your annual salary in bonus payments!

This position will suit a pro-active candidate, who thrives on building and maintaining business relationships, and is passionate about delivering excellent service and promoting the brand. The candidate must have previous experience in a similar role and be a driver with their own car.

What will you be doing as Business Centre Manager?

• To develop and foster an environment which identifies all sales opportunities
• Manage relationships with current tenants, dealing with complaints and building enquiries
• To ensure the KPIs for each site are being delivered to ensure maximum sales potential being reached.
• Ensure that the accounts and property departments are informed of issues as necessary.
• Grow and develop your existing client base by delivering excellent customer service
• Ensure that all Health & Safety procedures are adhered to. (Weekly fire alarm tests, six monthly evacuations, identification of hazards of slips, trips and falls etc.)
• Responsible for the day-to-day operation of your site - which includes supervision of the maintenance, reception and admin staff within the centre
• Completion of all renewals & arrears within allocated time scales

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience in a pro-active customer care position
• Highly motivated with a passion to deliver excellent service
• Problem solving abilities, with a professional appearance and personality
• Excellent time management skills with ability to prioritise workload
• Strong communication skills and skilled relationship builder
• Must be a driver with own car

What will you get in return for your work as a Business Centre Manager?

• Salary: Up to GBP30000 dependant on experience + ability to earn up to 25% of your annual salary in bonus payments
• Quarterly and Annual performance related bonus
• Working Hours: Mon - Fri 9:00AM - 6:00PM
• Holidays: 25 days + bank holidays + additional day off for birthday
• 4x Salary Death In Service
• Free onsite parking
• Rewards package which includes discounts and vouchers

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.