Business Analyst - Tech & Process Optimization (Agile)

MJ Quinn; Liverpool; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Standard Benefits Package

Job summary

MJ Quinn is seeking a mid-level Business Analyst to drive process improvement and IT solutions across our Technology Services Department. You will analyse current business processes, elicit requirements from sponsors, and translate them into clear specifications for agile delivery.

Based in Knowsley with a planned relocation to Liverpool's L24 area, the role emphasizes ITIL-aligned service management and stakeholder collaboration to deliver measurable efficiency gains and better decision support.

Qualifications

• Experience in requirements elicitation and analysis.
• Experience in process mapping and improvement.
• Experience in Agile and ITIL.

Responsibilities

• Document requirements and support BRD/functional specs.
• Map and improve business processes; identify inefficiencies.
• Collaborate with QA and stakeholders to validate solutions.
• Support backlog refinement and sprint planning in Agile projects.

Skills

Analytical skills

Stakeholder management

Agile

ITIL

Tools

BRDs

Job description

MJ Quinn is seeking a mid-level Business Analyst to drive process improvement and IT solutions across our Technology Services Department. You will analyse current business processes, elicit requirements from sponsors, and translate them into clear specifications for agile delivery.

Based in Knowsley with a planned relocation to Liverpool's L24 area, the role emphasizes ITIL-aligned service management and stakeholder collaboration to deliver measurable efficiency gains and better decision support.