Business Analyst - SaaS & Platform Modernisation

MRJ Recruitment; Liverpool; On-site; GBP 45,000 - 65,000; Full time

Job summary

MRJ Recruitment is seeking a Business Analyst for a major logistics/commercial client undergoing a modernisation programme across their estate. You will lead discovery across operational domains, map current processes, data flows and pain points, and translate needs into SaaS-based solution requirements.

Work with product, engineering, architecture and vendor teams; facilitate workshops; produce process maps and acceptance criteria; support governance, testability and change readiness in a

Qualifications

• Proven experience as an agile Business Analyst delivering technology change within B2C, Commerce, Marketplace or logistics environments.
• Experience modernising core systems and platform consolidation.
• Exposure to SaaS implementations and working with third-party vendors.
• Strong stakeholder management and requirements engineering capabilities.

Responsibilities

• Lead discovery and analysis across operational domains to understand current-state processes, systems, data flows and pain points.
• Elicit, define and manage business requirements that support process harmonisation and platform consolidation.
• Facilitate workshops and stakeholder sessions to align cross-functional teams on target outcomes, priorities and scope.
• Produce clear documentation including process maps, user journeys, use cases, functional requirements and acceptance criteria.
• Partner with product, engineering, architecture and vendor teams to translate business needs into SaaS-based solution requirements.
• Support evaluation of solution options, including gap analysis between current capabilities and new platforms.
• Contribute to governance and delivery practices, helping ensure requirements are testable, traceable and aligned to programme goals.
• Support change readiness by helping stakeholders understand impacts to processes, roles and ways of working.

Skills

Agile Business Analysis

Stakeholder Management

Process Modelling

Requirements Engineering

Domain Experience: B2C Commerce

SaaS / Platform Consolidation

Vendor Management

Job description

MRJ Recruitment is seeking a Business Analyst for a major logistics/commercial client undergoing a modernisation programme across their estate. You will lead discovery across operational domains, map current processes, data flows and pain points, and translate needs into SaaS-based solution requirements.

Work with product, engineering, architecture and vendor teams; facilitate workshops; produce process maps and acceptance criteria; support governance, testability and change readiness in a