Business Analyst

MRJ Recruitment; Liverpool; On-site; GBP 45,000 - 65,000; Full time

Job summary

MRJ Recruitment is seeking a Business Analyst for a major logistics/commercial client undergoing a modernisation programme across their estate. You will lead discovery across operational domains, map current processes, data flows and pain points, and translate needs into SaaS-based solution requirements.

Work with product, engineering, architecture and vendor teams; facilitate workshops; produce process maps and acceptance criteria; support governance, testability and change readiness in a

Qualifications

• Proven experience as an agile Business Analyst delivering technology change within B2C, Commerce, Marketplace or logistics environments.
• Experience modernising core systems and platform consolidation.
• Exposure to SaaS implementations and working with third-party vendors.
• Strong stakeholder management and requirements engineering capabilities.

Responsibilities

• Lead discovery and analysis across operational domains to understand current-state processes, systems, data flows and pain points.
• Elicit, define and manage business requirements that support process harmonisation and platform consolidation.
• Facilitate workshops and stakeholder sessions to align cross-functional teams on target outcomes, priorities and scope.
• Produce clear documentation including process maps, user journeys, use cases, functional requirements and acceptance criteria.
• Partner with product, engineering, architecture and vendor teams to translate business needs into SaaS-based solution requirements.
• Support evaluation of solution options, including gap analysis between current capabilities and new platforms.
• Contribute to governance and delivery practices, helping ensure requirements are testable, traceable and aligned to programme goals.
• Support change readiness by helping stakeholders understand impacts to processes, roles and ways of working.

Skills

Agile Business Analysis

Stakeholder Management

Process Modelling

Requirements Engineering

Domain Experience: B2C Commerce

SaaS / Platform Consolidation

Vendor Management

Job description

The MRJ team are working with a major player within the logistics / commerce industry as they embark on a modernisation programme across their entire estate.

New platforms, move from on prem to cloud, launch of mobile apps, new tracking systems, new DataWarehouse and CRM platform, introduction of AI tools and more..... In summary everything is being replaced to drive growth.

The role & opportunity - Business Analyst

Key Responsibilities

• Lead discovery and analysis across operational domains to understand current-state processes, systems, data flows and pain points
• Elicit, define and manage business requirements that support process harmonisation and platform consolidation
• Facilitate workshops and stakeholder sessions to align cross-functional teams on target outcomes, priorities and scope
• Produce clear documentation including process maps, user journeys, use cases, functional requirements and acceptance criteria
• Partner with product, engineering, architecture and vendor teams to translate business needs into SaaS-based solution requirements
• Support evaluation of solution options, including gap analysis between current capabilities and new platforms
• Contribute to governance and delivery practices, helping ensure requirements are testable, traceable and aligned to programme goals
• Support change readiness by helping stakeholders understand impacts to processes, roles and ways of working

Person Requirements:

• Proven experience as an agile Business Analyst delivering technology change within B2C, Comemrce, Marketplace or logistics environments
• Experience working on core systems modernisation, legacy replacement and/or platform consolidation programmes
• Exposure to SaaS implementations and working with third-party vendors (requirements definition, fit-gap, process alignment)
• Confident stakeholder management skills, able to work across business and technology teams and drive alignment in complex environments
• Strong process modelling and requirements engineering capability (able to create clear, structured artefacts that support delivery)
• Comfortable working with differing processes and systems and identifying opportunities to standardise and simplify