Business Analyst - Insurance Claims

Heat Recruitment; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading company in the insurance sector is seeking a Business Analyst with expertise in property claims and TPA coordination. This role involves process mapping, stakeholder management, and improving workflows in a hybrid project environment. The ideal candidate should have extensive experience in the London Lloyd's market and knowledge of automation and machine learning.

Qualifications

• Extensive experience as a Business Analyst in the insurance industry.
• Strong knowledge of the London Lloyd's market, specifically claims.

Responsibilities

• Run interviews and document current processes.
• Map pain points and recommend improvements.

Skills

Stakeholder Management

Process Mapping

Automation

Agile

Benefit Analysis

Tools

Visio

Lucidchart

Job description

Job Description

Job Title: Business Analyst - Insurance (Contract)

Location: Hybrid - London

Duration: 3 months, likely extension

Day rate: Negotiable, depending on experience

Our insurance client are looking for a Business Analyst with hands-on experience within property, claims management, TPA coordination, and process mapping. The ideal candidate will run interviews, document current processes, map pain points and recommend improvements.

Required Qualifications:

• Extensive experience as a Business Analyst in the insurance industry, specifically in property claims and/or TPA engagement.
• Strong knowledge of the London Lloyd's market, specifically claims
• Proven experience with process mapping tools (e.g., Visio, Lucidchartetc.)
• Strong understanding of insurance claims workflows, regulatory requirements, and TPA business models.
• Experience with automation/machine learning
• ROI and benefit analysis skills
• Experience working in Agile or hybrid project environments
• Strong client facing stakeholder management experience.