Business Analyst - Insurance

Travelers; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading insurance company seeks a Business Analyst to enhance their Strategic Planning and Execution team. This role involves working closely with Product Owners and Project Managers, gathering information across the organization, and supporting project delivery. Ideal candidates will have project experience in insurance and a strong understanding of the software development lifecycle, contributing to innovative solutions in a collaborative environment.

Benefits

Private Medical Insurance

Core contribution to Pension Plan

Minimum of 25 days annual holiday entitlement

Access to wellness programme

Volunteer encouragement and matching gift programme

Qualifications

• Demonstrable project experience in business analysis within insurance.
• Keen to learn about the creation and delivery of solutions.

Responsibilities

• Collect and document business requirements for product work.
• Coordinate user acceptance testing and perform ad hoc analysis.
• Communicate insights and plans to cross-functional teams.

Skills

Experience in business analysis

Use of agile tools

Understanding of software development lifecycle

Knowledge of third-party SaaS systems

Education

ISEB Diploma in Business Analysis

Tools

Rally

Jira

Job description

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Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Project Management, Technology

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

Travelers Europe is seeking a Business Analyst, with experience working in an Insurance environment, to join our team in London!

As part of the Strategic Planning and Execution team, you will help the team and work alongside other Business Analysts on our change portfolio. You will work closely with colleagues across the business along with Product Owners and Project Managers. You will report to the Senior Manager for Business Analysis.

Your main responsibilities will include gathering information from different parts of the organisation in order to help deliver the right solutions for the business. You will therefore need to be confident in interviewing stakeholders and customers. We are looking for someone who is keen to understand and learn about the creation and delivery of solutions as well as learn and develop skills associated with the technical specifications required.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

This role is eligible for a £1,500 new joiner referral bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.

What Will You Do?

• Collect, understand, document, validate and communicate the business requirements for the product work
• Build specifications in line with third-party requirements
• Document business processes
• Coordinate and perform user acceptance testing
• Be able to perform ad hoc analysis to investigate ongoing or one-time operational issues
• Work with supervision from project manager or product owner
• Effectively communicate your insights and plans to cross-functional team members, third parties and management to ensure all requirements are understood
• Ensure solutions meet business needs and requirements
• Identify, document and track benefits
• Assist the project manager and product owner in delivering key project deliverables
• Liaise with the project manager in formulating project and task plans
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Use of agile tools (, Rally, Jira)
• Good understanding and practice of the software development lifecycle
• Experience of working in commercial or syndicate insurance
• Knowledge of third party SaaS systems such as Acturis
• Information Systems Examination Board (ISEB) Diploma in Business Analysis or other modules that contribute to this diploma

What is a Must Have?

• Demonstrable project experience of working in business analysis within Insurance.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.