Business Analyst – D365 Transformation

Tech Contracts Online Ltd; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Tech Contracts Online Ltd. is seeking a skilled Business Analyst to drive process improvement and capture client requirements for technology implementations. You will translate functional needs into technical specs and support UAT with stakeholders.

The role requires strong communication, documentation discipline, and experience with D365. Collaboration with Solution Architects and client teams is essential to deliver value in complex projects.

Qualifications

• Business analysis skills across the lifecycle of technology implementation.
• Ability to translate functional requirements into technical details and documentation.
• Strong attention to detail and commitment to high quality documentation and design.
• Proficiency in business analysis tools, agile and design methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage business process initiatives, identifying inefficiencies and driving quick-wins.
• Engage with stakeholders groups to gather and document business requirements.
• Conduct process mapping to understand current processes and identify areas for improvement in future-state processes.
• Develop business cases to support project proposals.
• Lead the presentation of prototype, gather client feedback and ensure clients goes through a User Acceptance Testing.
• UAT to ensure it delivers on client expectations.
• Lead meetings with clients, documenting decisions and project managing follow ups and tracking project milestones and timelines.
• Document and translate client requirements into technical requirements for the Solution Architect to develop.

Skills

Business analysis

Process design

Requirements gathering

Stakeholder engagement

Documentation

Analytical thinking

Communication skills

Tools

D365

Job description

• Manage business process initiatives, identifying inefficiencies and driving quick-wins.
• Engage with stakeholders groups to gather and document business requirements.
• Conduct process mapping to understand current processes and identify areas for improvement in future-state processes.
• Develop business cases to support project proposals.
• Lead the presentation of prototype, gather client feedback and ensure clients goes through a User Acceptance Testing.
• UAT to ensure it delivers on client expectations.
• Lead meetings with clients, documenting decisions and project managing follow ups and tracking project milestones and timelines.
• Document and translate client requirements into technical requirements for the Solution Architect to develop.
• Previous experience with D365 is essential.

Requirements

• Business analysis, process, and experience design skills across the lifecycle of technology implementation.
• Ability to translate functional requirements into technical details and documentation.
• Strong attention to detail and commitment to high quality documentation and design.
• Proficiency in business analysis tools, agile and design methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.