Strategic Business Analyst: Process Mapping & Solutions

慨正橡扯; Lincoln; On-site; Full time

Job description

• Arrange and conduct meetings, workshops and presentations for a variety of audiences, demonstrating consistently high quality communication, elicitation and persuasive skills.
• Analyse alternative solutions and make recommendations.
• Document and map complex business processes and solutions using standard procedures, methods and tools
• Identify areas for improvement, specify requirements and implement recommendations for increasing effectiveness of current business processes.
• Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs and systems specifications.
• Produce detailed Business Requirement Specification Documents and liaise with all stakeholders to ensure requirements are understood and signed off prior to development commencement.
• Work closely with developers during the technical design and implementation phases to ensure common understanding, agreement and effective implementation of projects.
• Communicate in a clear and concise fashion to IT and business staff (including senior managers) at all stages of the project lifecycle to gain commitment and minimize the level of resistance to change.
• Support UAT during all phases of testing to ensure requirements as detailed in the Business Requirement Specification document have been delivered and are ready for release.
• Work with IT & Business when new functionality is released to production to ensure a smooth transition to the new process.
• Where necessary devise detailed cut over plans to address potential operational impacts at cutover.

Experience we are looking for:

• Strong Business Analysis experience
• Proven track record in producing high-quality Business Requirements Documents, Business Processes Mapping and documentation skills.
• Experience in reviewing Functional and non-functional Specification Documents produced by peers (Peer Review) to ensure they align with Business Requirements Specification document.
• Has worked on both large scale and smaller projects and been responsible for defining and designing business solutions.
• Previous experience with Use Case Scenarios an advantage.
• An understanding of technology and IT systems.
• Good project management skill with the ability to plan and schedule own work and work towards tight deadlines.
• Excellent communication skills — be able to explain complicated processes and concepts to non-experts.
• MS Office products (Word, Excel, PowerPoint& Outlook).