Business Analyst

B&M Retail; West Kirby; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Store discounts

Colleague portal discounts

Benefits package

Job summary

B&M Retail is seeking a Business Analyst at our Speke, Liverpool area support centre. You will work with stakeholders to capture requirements, analyse processes and translate needs into practical, tested solutions that drive business performance.

You will support design, testing and implementation, act as a bridge between business teams and IT, and contribute to continuous improvement while delivering clear documentation and reports.

Qualifications

• Experience gathering and validating business requirements.
• Proven ability to document requirements and translate them into specifications.
• Familiarity with SDLC and delivering IT/business solutions.
• Experience with UAT and testing activities.
• Proven stakeholder engagement and workshop facilitation.

Responsibilities

• Gather, analyse and document business requirements with stakeholders.
• Review processes, identify improvements and propose practical solutions.
• Translate needs into functional requirements and specs.
• Support design, testing and implementation of solutions.
• Act as a link between business teams and IT throughout projects.
• Support UAT and ensure solutions meet requirements.
• Produce high-quality BRDs, process maps and user guides.
• Analyse data and produce reports for decision-making.
• Facilitate workshops and cross-functional discussions.
• Drive continuous improvement and promote best BA practices.

Skills

Stakeholder management

Requirements gathering

Process analysis

Data analysis

UAT support

Documentation

Workshops

SDLC knowledge

Tools

JIRA

Confluence

Microsoft Visio

SQL

Job description

Based at our Support Centre in Speke, Liverpool, you\'ll play a key role in understanding business requirements, identifying opportunities for improvement, and supporting the delivery of solutions that drive business performance. This role would suit a Business Analysist who enjoys working with stakeholders, analysing processes and delivering practical solutions in a fast-paced environment. In this role you\'ll be responsible for:

• Working with stakeholders to gather, analyse and document business requirements
• Reviewing business processes, identifying opportunities for improvement and recommending practical solutions
• Translating business needs into clear functional requirements and specifications
• Supporting the design, testing and implementation of business and technology solutions
• Acting as a key link between business teams and IT colleagues throughout the project lifecycle
• Supporting User Acceptance Testing (UAT) and ensuring delivered solutions meet agreed requirements
• Producing high-quality documentation including business requirements, process maps, user stories and user guides
• Analysing data and producing reports to support business decisions and project outcomes
• Facilitating workshops, meetings and discussions with stakeholders across the business
• Supporting continuous improvement initiatives and promoting best practice business analysis techniques
• Previous experience working in a Business Analyst role within a business or technology environment
• Strong experience gathering, documenting and validating business requirements
• Excellent analytical and problem-solving skills, with the ability to identify root causes and recommend effective solutions
• Experience analysing and improving business processes and workflows
• Experience working on technology or business change projects
• Knowledge of business analysis methodologies and best practice
• Experience using tools such as JIRA, Confluence and Microsoft Visio
• Understanding of the Software Development Lifecycle (SDLC)
• Experience supporting User Acceptance Testing (UAT) and solution validation
• Knowledge of data analysis and reporting techniques
• Experience using SQL or other database querying tools
• Experience working within a retail, logistics, supply chain or customer-focused environment would be advantageous
• We also offer you a range of great benefits at B&M, including discount in our stores (including Heron), access to our colleague portal which offers additional discounts for retailers, hospitality and much more! Check out our full benefits here: https://careers.bmstores.co.uk/our-bm-benefits