Business Analyst

NFU Mutual; Stratford-upon-Avon; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Salary up to £55,000

Annual bonus

Pension scheme

25 days annual leave

Private medical/dental insurance

Employee discounts

Job summary

NFU Mutual is seeking an experienced Business Analyst to support high-profile change initiatives across the business. You will facilitate collaboration between stakeholders and developers, guiding requirements from ideation through delivery within Agile and waterfall contexts.

The role emphasizes end-to-end lifecycle understanding, process documentation (UML/BPMN), and proficiency with Azure DevOps and Guidewire platforms. Hybrid working is available, with Stratford-upon-Avon as a key site.

Qualifications

• Experience across end-to-end software development lifecycles (iterative and waterfall).
• Strong business analysis with ability to document requirements clearly.
• Experience of Agile methodologies and application lifecycle management tools.

Responsibilities

• Facilitate effective communication between stakeholders and development teams.
• Clarify impact of proposed solutions, assess costs and risks.
• Support change initiatives across regulatory, policy, and digital projects.

Skills

End-to-end SDLC

Agile & Waterfall

Stakeholder engagement

UML/BPMN

Azure DevOps

Guidewire

BCS/IIBA cert

Education

BCS/IIBA certification

Tools

Azure DevOps

Guidewire

Job description

Business Analyst

Provide Business Analysis services to key stakeholders across NFU Mutual. Join as we as we implement high-profile change initiatives across our business Hybrid 80% homeworking available and 20% in Stratford-upon-Avon.

About the roleNFU Mutual have a Business Analyst opportunity to support an increase in demand from high profile projects and business change initiatives across NFU Mutual, to join our Business Analysis Services team. This growing team provides analysis services to key stakeholders across NFU Mutual to enable successful, forward-thinking business change that meets the needs and expectations of both our organisation and our customers. We currently have a significant number of change programmes in key areas of our business including projects in digital customer management, general insurance policy management systems, enterprise application systems and regulatory change. As a Business Analyst, you’ll facilitate communication and effective interaction between stakeholders and our development teams. You’ll understand the end-to-end software development lifecycle and assist the business in applying both Agile and waterfall methodologies effectively. You’ll collaborate closely with Developers and Testers, ensuring requirements are understood and align to solution outcomes. As we implement high-profile change initiatives across our business there really is no better time for experienced IT professionals to join NFU Mutual.

About you

An experienced Business Analyst, you’ll be an effective communicator, and be confident engaging with a variety of stakeholders. You’ll be a great team player and demonstrate adaptability and proactivity when required. You’ll confidently manage business sponsors, project teams and vendor resources to ensure project and business objectives are met. Meticulous and analytical in your approach, you’ll clarify the impact of proposed solutions to establish costs, risk and options, and present appropriate recommendations in a concise, traceable, and flexible manner.

To join us as a Business Analyst, you should also have experience of:

• The end-to-end software development lifecycle (iterative and waterfall methodologies).
• Process documentation and engineering (UML and/or BPMN notations).
• Requirements elicitation and management (functional and non-functional).
• Conducting impact assessments for complex business changes.
• Experience of Agile methodologies
• Experience of using application Lifecycle management software such as Azure DevOps
• Working on Guidewire platforms (desirable - essential for those targeting the top of the salary band)
• Relevant qualification in business analysis, ideally BCS (British Computer Society) / IIBA (highly desirable)
• Coaching and mentoring more junior Business Analysts

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:

• Salary - Up to £55,000 - depending on experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteerin the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance coverof 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”. Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform. Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026. We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.