Business Analyst

Churchill Retirement Living; Southampton; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Healthcare

Pension

Life assurance

Professional development

Job summary

Churchill Estates Management are recruiting a Business Analyst to join the projects team based in Ringwood. The Business Analyst is responsible for helping the Project Manager implement strategic initiatives for improved efficiency and productivity across the business.

The role will also help evaluate new products and services the business is interested in, including current and emerging technologies, to ensure they are fit for purpose and aligned to help with the business's strategic growth.

Qualifications

• 3+ years of experience as a Business Analyst.
• Strong understanding of IT systems, infrastructure and emerging technologies.
• Practical experience with business analysis and change management methodologies.
• Experience communicating between technical and non-technical groups.
• Excellent organisational and stakeholder management skills.

Responsibilities

• Assist the Project Manager in developing and maintaining project plans and benefits.
• Analyse performance of business systems and identify requirements across units.
• Recommend improvements to current or planned technology to add value.
• Conduct cost/benefit analyses for business cases.
• Document and update business processes and changes.
• Identify risks and issues and coordinate actions with the Project Manager.
• Perform quality assurance throughout systems development.
• Ensure benefits are achieved within deadlines and report progress.
• Evaluate proposed new products and services for fit, IT security standards and strategic growth.
• Support Change Management and Release/Service Transition activities.

Skills

Business analysis

Change management

Stakeholder management

IT systems understanding

Job description

Job title: Business Analyst Location: Office based, Ringwood Hampshire Contract / Hours: Permanent position, 37 hours per week Package: Competitive salary and excellent Colleague benefits

About the role

Churchill Estates Management are recruiting for a Business Analyst to join the projects team based in Ringwood. The Business Analyst is responsible for helping the Project Manager implement strategic initiatives for improved efficiency and productivity across the business. The role will also help evaluate new products and services the business is interested in, including current and emerging technologies, to ensure they are fit for purpose and aligned to help with the business's strategic growth.

Your key responsibilities will include:

• Assist the Project Manager in the development and maintenance of projects plans and benefits.
• Analyse performance of business systems by driving identification of requirements across business units.
• Recommend opportunities for the improvement of current and/or planned technology to add to the value of the business.
• Conduct cost/benefit analyses for input into business cases.
• Author and update internal and external documentation of existing and proposed business processes.
• Identify risks, issues and discrepancies to the Project Manager and take action accordingly.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Ensure benefits are achieved within deadlines, reporting on progress against planned and proposed project plans.
• Assist business stakeholders evaluate proposed new products and services, ensuring they are fit for purpose, meet IT security standards, and are aligned to help with the business's strategic growth.
• Ensure all changes are documented and approved through Change Management.
• Ensure planning support for effective Release and Service Transition is provided to customers and the IT Service Desk.

The hours of work are 9.00am - 5.30pm, Monday to Thursday and 9.00am - 5.00pm on Fridays, and the role is office based in our Head Office in Ringwood, Hampshire.

About you

As a key member of our project teams, you will work closely with stakeholders across the business to analyse requirements, streamline processes, and support the delivery of improved business outcomes. You will play a central role in driving change initiatives, ensuring that new and existing technologies are leveraged effectively to meet organisational needs.

You will bring:

• 3+ years' proven experience as a Business Analyst with a track record of improving business outcomes
• Strong understanding of IT systems, infrastructure, and emerging technologies
• Practical experience with business analysis and change management methodologies
• Previous experience in a technical role, enabling clear communication between technical and non-technical groups.
• Excellent organisational skills and the ability to manage multiple priorities simultaneously.
• High level of interpersonal skills and stakeholder management
• Great organisational skills Excellent communication and interpersonal skills, and the ability to work with people at all levels of an organisation.

How you will be rewarded

• Competitive salary
• Annual leave entitlement of 25 days, plus Bank Holidays
• Day off for your birthday
• BUPA Healthcare
• Company pension contribution
• Life assurance
• Professional development
• Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions
• Professional memberships reimbursed
• Employee assistance programme
• Reward card

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award-winning, customer focused team.

Our Company Values

TORCH : Trust/Openness/Respect/Communication/Honesty

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story.

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