Business Analyst

Coforge; Sheffield; On-site; GBP 50,000 - 70,000; Full time

Job summary

A technology services company is seeking a proactive Business Analyst for their Sheffield or Birmingham offices. This role involves supporting strategic initiatives across the SDLC, focusing on infrastructure governance, technology change management, and operational resilience. The ideal candidate will have over 5 years of experience, particularly within the banking sector, and must possess strong analytical and stakeholder engagement skills. The role offers a competitive salary and opportunities for professional growth.

Qualifications

• 5+ years of experience in business analysis focused on infrastructure governance and technology change.
• Strong understanding of IT infrastructure and SDLC.
• Experience working in an Agile framework and the banking domain.
• Excellent documentation and analytical skills.

Responsibilities

• Collaborate with teams to manage infrastructure-related changes across the SDLC.
• Ensure compliance during technology upgrades and migrations.
• Analyze incidents to identify root causes and recommend improvements.
• Maintain inventory of infrastructure assets and track lifecycle milestones.
• Collaborate with teams to define governance around tertiary vault usage.

Skills

Business analysis

Infrastructure governance

Technology change management

SQL

Agile framework

Analytical skills

Stakeholder engagement

Tools

Governance tools

ITIL

COBIT

TRMF

Job description

We at Coforge are looking for Business Analyst in Sheffield or Birmingham location.

Business Analyst

Work location - Sheffield or Birmingham

We are looking for a proactive and analytical Business Analyst with expertise in infrastructure governance and technology change management. The ideal candidate will support strategic initiatives across SDLC, production stability, evergreening, operational resilience, and emerging technologies like AI, ensuring alignment with governance frameworks and business goals.

Key Responsibilities:

• SDLC / Technology Change: Collaborate with engineering and project teams to document and manage infrastructure-related changes across the SDLC.
• Ensure governance compliance during technology upgrades, migrations, and decommissioning activities.
• Support change advisory boards (CAB) and risk assessments for infrastructure changes.
• Production Stability: Analyze incidents and trends to identify root causes and recommend governance improvements. Work with operations teams to define KPIs and SLAs for infrastructure performance and stability. Document and track remediation plans for recurring production issues.
• Evergreening: Maintain inventory of infrastructure assets and track lifecycle milestones. Support planning and execution of technology refresh programs to ensure systems remain current and supported. Align evergreening efforts with budget, risk, and compliance requirements.
• Technology for Operational Resilience (TRMF): Assist in implementing TRMF (Technology Risk Management Framework) controls across infrastructure platforms. Document resilience strategies including backup, failover, and disaster recovery. Support audits and assessments related to operational resilience.
• Tertiary Vault: Collaborate with infrastructure and security teams to define governance around tertiary vault usage. Ensure data retention, access control, and compliance policies are documented and enforced.

Required Experience:

• 5+ years of experience in business analysis, with a focus on infrastructure governance and technology change.
• Strong understanding of IT infrastructure, SDLC, and operational resilience frameworks.
• Proven experience of working in Agile framework and banking domain.
• Must have experience in SQL
• Experience with governance tools and methodologies (e.g., ITIL, COBIT, TRMF).
• Familiarity with AI technologies and their infrastructure requirements.
• Excellent documentation, stakeholder engagement, and analytical skills.