Business Analyst

Gold Group; London Borough of Croydon; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

25 days holiday

Pension Plan

Life assurance

Career Progression

Flexible working

Hybrid Working

Job summary

Gold Group in Croydon is seeking a proactive Business Analyst to bridge business stakeholders and technical teams. You'll translate business needs into clear requirements and help deliver innovative technology solutions.

The role offers hybrid working (2 days in the office) with £50k-£55k per year, 25 days holiday, a pension plan, life assurance, and opportunities for career progression. You will gather and document requirements, write user stories and acceptance criteria, manage Jira backlog,

Qualifications

• Gather, analyse and document business requirements.
• Write clear user stories and acceptance criteria.
• Manage and prioritise the Jira backlog to support agile delivery.
• Map data between systems and support integration projects.
• Work closely with developers on APIs, system enhancements and new solutions.
• Facilitate stakeholder workshops and manage relationships across the business.
• Support testing, solution validation and continuous process improvement.
• Undertake project management activities including planning, tracking, risk management and reporting where required.

Responsibilities

• Gather, analyse and document business requirements.
• Write clear user stories and acceptance criteria.
• Manage and prioritise the Jira backlog to support agile delivery.
• Map data between systems and support integration projects.
• Work closely with developers on APIs, system enhancements and new solutions.
• Facilitate stakeholder workshops and manage relationships across the business.
• Support testing, solution validation and continuous process improvement.
• Undertake project management activities including planning, tracking, risk management and reporting where required.

Skills

Agile methodologies

Stakeholder management

Requirements gathering

Data analysis

Communication

Presentations

Tools

Jira

Confluence

Miro

Visio

Job description

Business Analyst
Croydon
Hybrid working 2 days per week in the office

We're looking for a proactive and driven Business Analyst to join our client in Croydon, South London. You'll play a key role in bridging the gap between business stakeholders and technical teams, translating business needs into clear requirements and helping deliver innovative technology solutions.

The successful Business Analyst can expect:

• Salary: £50,000 - £55,000 per annum
• 25 day's holiday
• Pension Plan
• Career Progression
• Life assurance
• Flexible working
• Hybrid Working

Some of the main duties of the Business Analyst will include:

• Gather, analyse and document business requirements.
• Write clear user stories and acceptance criteria.
• Manage and prioritise the Jira backlog to support agile delivery.
• Map data between systems and support integration projects.
• Work closely with developers on APIs, system enhancements and new solutions.
• Facilitate stakeholder workshops and manage relationships across the business.
• Support testing, solution validation and continuous process improvement.
• Undertake project management activities including planning, tracking, risk management and reporting where required.

In order to be the successful Business Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following:

• 3+ years' experience in a Business Analyst role.
• Strong knowledge of Agile methodologies, Scrum, Kanban and Gherkin.
• Experienced in Jira, Confluence, Miro, Visio or similar tools.
• Confident working with developers, technical teams and third-party suppliers.
• Skilled in requirements gathering, process mapping and data analysis.
• Excellent communication, stakeholder management and presentation skills.
• Comfortable managing multiple projects and priorities simultaneously.
• Experience within e-commerce is advantageous.
• Practical understanding of AI tools and how they can improve delivery and efficiency.

This really is a fantastic opportunity for a Business Analyst to progress their career. You'll work on exciting technology initiatives, collaborate with talented teams across the business, and have the opportunity to influence products and processes in a busy and innovative environment.