Business Analyst

Starr Underwriting; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading insurance company seeks a Business Analyst to drive strategic initiatives within their Projects & PMO team. This role offers the opportunity to enhance organizational processes and frameworks, collaborating closely with diverse business functions. Ideal candidates will possess strong stakeholder management skills, experience with process improvement, and a proactive approach to tackling business challenges.

Qualifications

• Experience in operations managing process improvements.
• Proven engagement with senior leaders.
• Demonstrated ability to influence stakeholders.

Responsibilities

• Engage with business teams to assess processes and needs.
• Lead analysis of business processes to align with needs.
• Collaborate in developing business cases for proposed changes.

Skills

Stakeholder Management

Process Improvement

Communication Skills

Problem Solving

Education

Lean Six Sigma Certification

Job description

Business Analyst

Department: Projects & PMO

Employment Type: Permanent - Full Time

Location: London

Description

CFC has grown significantly over the last 4 years, and with this continued growth has come a significant increase in business-critical projects. In order to ensure we can keep the projects key to our growth on track, we are building out our Project Management team with a new opportunity for a Business Analyst to join us.

As the first BA hire in the Projects & PMO Team, you will play a key role in driving pieces of work and will support building out our BA framework and ways of working. This is a business facing role, not an IT or systems focussed BA, and involves working on both strategic projects and smaller business-driven changes. You will work autonomously, managing various stakeholders and leading key initiatives, making communication skills critical to the success of this role.

The Projects Team work on a broad and exciting portfolio of projects, so the candidate will need to be comfortable working with different business functions, across the entire insurance value chain.

Team members can be deployed onto solving all types of business problems (process, regulatory or efficiency as examples) so you’ll have versatile experience and be able to apply BA skills pragmatically

About the role

• Engage with business teams across a range of functions and geographies to understand the as-is, to assess processes, problems and needs
• Review information and ways of working, then challenge and make recommendations with confidence Review internal processes to identify inefficiencies, non-compliance, and opportunities for improvement in projects
• Lead and carry out analysis of business processes to align them with business needs
• Collaborate in the development of business cases that outline the need and impact of proposed changes
• Support the wider team in building our overall Change capability across all disciplines (Project Management, PMO and Change Management)
• Act as a key liaison between the business and project teams, ensuring that initiatives are designed and communicated effectively to meet business needs
• Working with the PMO to establish and build out our BA framework and ways of working
• Play a key role in user acceptance testing and planning (UAT) to ensure quality outcomes aligned to business needs
• Effectively plan and facilitate workshops to drive alignment of understanding on projects from the outset

About you

You will have demonstrable experience within an Operations function managing process improvement, process mapping and embedding change across different areas of a business. You will ideally be qualified in Lean, Lean Six Sigma or a similar process improvement framework, but as a minimum need to demonstrate use of process improvement methodology on recent projects.

At CFC we have a core value of “challenge everything” which in this role means ensuring we’re addressing and working on the right questions, not jumping to solutions, and confidently challenging assumptions. You therefore need to have proven stakeholder management and engagement skills, with the ability to influence and collaborate with senior leaders .

You will ideally have insurance experience and therefore Regulatory awareness, with experience in ensuring business processes meet regulatory standards. The ability to work independently and manage multiple projects under tight deadlines are key to this role, as well as strong communication skills with the ability to convey complex information to diverse audiences.

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.