Business Analyst

DWF; Leeds; Remote; GBP 45,000 - 65,000; Full time

Job summary

DWF is seeking a Business Analyst to drive technology and business-change projects, enhancing systems, processes and client experience. You will work with senior stakeholders, legal teams and technology specialists, delivering value while enabling efficient operations.

The role is predominantly remote with occasional travel to London or Leeds for client meetings and engagements. You will gather requirements, map processes and facilitate workshops to ensure successful implementations.

Qualifications

• Experience delivering complex end-to-end technology or business-change projects.
• Ability to gather, analyse and document business requirements and translate them to technical teams.
• Strong stakeholder engagement across senior levels to define requirements and deliver solutions.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Responsibilities

• Define and deliver technology and business-change projects across the firm.
• Gather requirements, analyse processes and identify improvements.
• Facilitate workshops with stakeholders and manage change impacts.
• Ensure solutions align with operational needs and business objectives.
• Act as a bridge between business and technical teams with clear governance and communication.

Skills

Stakeholder engagement

Requirements gathering

Process mapping

Workshop facilitation

Communication

Project management

Education

Bachelor's degree in a relevant field

Tools

SharePoint

Microsoft Teams

MS Office

Job description

Why join us?

This is your opportunity to join a growing legal business at a time of significant technology and operational change.

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

As a Business Analyst, you will play a key role in delivering strategic projects that enhance the firm's systems, processes and client experience.

Working closely with senior stakeholders, legal teams and technology specialists, you will help drive to improve efficiency, support business growth and ensure the firm continues to deliver an notable service to its clients.

This role will be predominately remote with occasional travel to the London or Leeds offices for client meetings and engagements.

Responsibilities

Reporting to the Business Analyst Lead and working closely with Project Managers, technology teams and business stakeholders, you will be responsible for defining and delivering high-quality technology and business change projects across the firm.

You will work with departments to understand business requirements, analyse existing processes, identify opportunities for improvement and ensure solutions align with both operational needs and wider business objectives. This is a role requiring considerable stakeholder engagement skills and the ability to manage multiple workstreams simultaneously.

You will be responsible for gathering and documenting requirements, facilitating workshops, supporting project delivery, managing change impacts and ensuring successful implementation of technology and process improvements.

Acting as the link between business and technical teams, you will help ensure projects are delivered effectively, with clear governance, communication and measurable outcomes.

What will help you succeed in this role?

Essential

• Proven experience delivering complex end-to-end technology, business change and implementation projects.
• Business analysis experience, including requirements gathering, process mapping, gap analysis and business process improvement.
• Experience engaging with stakeholders at all levels to define business requirements and deliver effective solutions.
• Ability to manage multiple concurrent projects and priorities within a fast-paced professional environment.
• Understanding of software development lifecycles, systems implementations and technology-enabled change.
• Excellent communication, facilitation, organisational and stakeholder management skills.

Desirable

• Experience working within a legal, professional services or regulated environment.
• Knowledge of project management methodologies and frameworks, including Agile and Waterfall.
• Experience supporting PMO governance, project reporting and portfolio management activities.
• Knowledge of business analysis tools and techniques, including document analysis, structured questioning, process modelling and mind mapping.
• Proficiency in Microsoft Office, SharePoint and Microsoft Teams.
• Experience leading stakeholder engagement and supporting adoption of new systems and processes.

What we offer?

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.

We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.

We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.

If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway.

You may be the right candidate for the role or others across the wider team.

About us

DWF is a leading global provider of integrated legal and business services.

We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.