Business Analyst

Arco; Hull and East Yorkshire; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Car or car allowance

32 days holiday

Volunteer days

Pension up to 8%

Perkbox discounts

Employee Assistance Programme

Learning access

Long service awards

Job summary

Arco is hiring a Business Analyst to join the technology team on a 6-month fixed term contract. You’ll translate complex business needs into clear requirements, support Agile delivery, and act as the bridge between business and Digital teams to drive measurable value.

You’ll collaborate across product delivery, business change and continuous improvement initiatives, working in a hybrid setup with home working and Hull head office.

Qualifications

• Experience delivering BA in digital, IT or business change environments.
• Experience in Agile delivery frameworks (Scrum or Kanban).
• Ability to create Epics, User Stories and Acceptance Criteria.
• Experience mapping and improving processes using BPMN.
• Strong analytical and problem-solving capabilities.
• Translate complex business needs into actionable requirements.

Responsibilities

• Partner with stakeholders to understand objectives and challenges.
• Elicit, analyse, document and validate requirements aligned to outcomes.
• Develop Epics, User Stories and Acceptance Criteria for agile delivery.
• Define AS-IS and TO-BE processes using BPMN where appropriate.
• Evaluate impacts, dependencies, risks and opportunities of changes.
• Bridge between business stakeholders and Digital teams throughout delivery.
• Facilitate workshops and interviews to gather information and build consensus.
• Collaborate with cross-functional teams to ensure value and measurable outcomes.
• Apply BA standards and contribute to continuous improvement.

Skills

Business Analysis

Agile Delivery

Epics/User Stories

BPMN

Process Mapping

Data Analysis

Stakeholder Mgmt

JIRA/Confluence

Visio/Lucidchart

Communication

BA Certification

Education

Degree or equivalent

BA Certification

BCS CBAP

Tools

JIRA

Confluence

Visio

Lucidchart

Job description

About The Role

Are you an experienced Business Analyst who enjoys turning complex business challenges into clear, practical solutions?

We’re looking for a Business Analyst to join our technology team on a 6-month fixed term contract. Working closely with business stakeholders, Product Managers and delivery teams, you’ll play a key role in understanding business needs, defining requirements and supporting the delivery of solutions that create measurable value for Arco.

This is a varied role that will see you working across product delivery, business change and continuous improvement initiatives. You’ll act as the bridge between the business and technology teams, using your analytical and stakeholder management skills to help improve operational effectiveness and support Arco’s strategic objectives for growth, efficiency and profitability.

The Business Analyst role is a hybrid position, with a mix of home working and working from our Head Office in Hull.

Key responsibilities include:

• Partner with business stakeholders to understand strategic objectives, operational challenges and opportunities for improvement.
• Elicit, analyse, document and validate business, functional and non-functional requirements, ensuring they are clear, prioritised and aligned to business outcomes.
• Develop and maintain Epics, User Stories and Acceptance Criteria to support Agile product delivery.
• Define and document AS-IS and TO-BE processes, using recognised standards such as BPMN where appropriate.
• Evaluate the impacts, dependencies, risks and opportunities associated with proposed business and technology changes.
• Act as the link between business stakeholders and Digital teams, supporting Product Managers and delivery teams throughout the product and change lifecycle.
• Facilitate workshops, interviews and process reviews to gather information, challenge assumptions and build stakeholder consensus.
• Collaborate with cross-functional teams to ensure solutions meet business needs, deliver intended value and achieve measurable outcomes.
• Apply agreed Business Analysis standards, tools and methodologies, contributing to the continuous improvement of the Business Analysis practice.

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A competitive starting salary plus uncapped commission and a car/car allowance!
• 32 days holiday inclusive of bank holidays
• Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we’ll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

The ideal Business Analyst will be/have:

• Proven experience performing a Business Analyst role within a digital, IT or business change environment
• Experience of working within Agile delivery frameworks, including Scrum or Kanban
• Experience creating Epics, User Stories and Acceptance Criteria
• Experience mapping and improving business processes using recognised techniques and standards such as BPMN
• Excellent analytical and problem-solving capabilities
• The ability to translate complex business needs into clear, actionable requirements
• Strong written, verbal and presentation skills
• Experience using tools such as JIRA, Confluence or equivalent collaboration and backlog management platforms
• Experience using process modelling tools such as Visio, Lucidchart or equivalent
• Experience working within an ecommerce, retail, distribution, manufacturing or customer-focused environment
• Experience analysing business data and performance measures to support decision-making
• A degree-level qualification or equivalent professional experience
• A Business Analysis certification such as BCS, CBAP or equivalent

About Us

With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers.

It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets.

At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.