Business Analyst

NHS Blood and Transplant; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Business Solution Analyst, where you will play a crucial role in driving impactful change across diverse projects. This position offers the opportunity to work within a dynamic Design Team, contributing to strategic initiatives that enhance patient and donor experiences. You'll collaborate with a range of professionals, ensuring that business needs are met through effective analysis and stakeholder engagement. With a commitment to continuous learning and professional development, you will thrive in an inclusive environment dedicated to making a difference in the community. If you are passionate about improving processes and delivering high-quality solutions, this role is perfect for you.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Flexible working opportunities

Continuous learning and development programs

Qualifications

• Experience in business analysis and managing stakeholder relationships.
• Knowledge of business analysis techniques and user story elicitation.

Responsibilities

• Provide business analysis services for various projects.
• Deliver business analysis artifacts to NHSBT standards.

Skills

Business Analysis

Stakeholder Management

Process Improvement

Workshop Facilitation

Requirements Elicitation

Education

Master's Degree or Equivalent Experience

Tools

Requirements Traceability Matrices

Process Mapping Tools

Job description

Business Solution Analyst (Band 7)

Please be advised we are recruiting for 4 x Permanent posts and 1 x Fixed Term post for 18 months.

Job Summary

NHSBT are looking for 5 experienced BAs to join the growing Design Team, working on important strategic and smaller projects, and product centre team backlogs delivering targeted business & technical change.

We have 4 permanent vacancies: 1 supporting our Central Design Team, and 1 in each of our Clinical Services, Donor Experience, and Organ and Tissue Donation and Transplantation Product Centres. We also have 1 Fixed Term post supporting the Blood Technology Modernisation Program.

The roles involve multiple simultaneous projects, dedicated focus for larger projects, supporting ongoing product development, or a combination of these. We support diverse products that help us deliver what we do including specialist biosciences to patient, donor and staff facing services. Our portfolio includes everything from bespoke business & technology changes to whole service design and change programmes.

The post requires considerable autonomy and initiative, as most project teams are remote and virtual, so this post suits those who are confident in their abilities, happy to ask for guidance when necessary and relish the opportunity to take ownership of their deliverables.

As a Business Analyst you’ll produce, contribute to, and maintain the following artefacts (alongside others) as appropriate:

• Process Maps
• Business Requirements Specifications (including as-is/to-be/gap analysis & NFRs)
• Functional Specifications
• Requirements Traceability Matrices and backlogs
• User stories
• Business Change Plans
• Business Solution Assessments

Main duties of the job

• You will provide a business analysis service to a variety of projects covering business and process change, solutions procurement, development and implementation.
• You will help determine which BA artifacts and deliverables will be appropriate to each project, and be responsible for delivering these to NHSBT standards.
• You will work closely with a range of people potentially including Service Designers, User Researchers, Solution Architects, Product Owners, Delivery Managers, Project Managers, Solution Architects, SMEs and key business stakeholders to ensure that business needs are identified and delivered solutions meet these needs.
• You will build and maintain stakeholder relationships with customers across the business and third parties.
• You will be responsible for managing your own workload and diary, including making priority calls and renegotiating deadlines within your own workspace. Management support will be available if required.
• Limited national travel, irregular hours and some overnight stays are necessary on an occasional basis in accordance with project needs, with prior notice.

About You

Experience and Knowledge

• Experience of supporting successful small through to large-scale change and cross-directorate business process improvement.
• Experience of working in virtual teams including a leadership element.
• Knowledge of standard business analysis techniques and notation.
• Experience of eliciting user stories and managing requirements catalogues and traceability.
• Experience of planning and facilitating workshops and interviews.
• Experience of successfully managing relationships with stakeholders at a range of levels of seniority.

Qualifications and Training

• Evidence commitment to own Continued Professional Development (CPD).
• Educated to Master’s level OR equivalent experience.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work, or you are already employed by the NHS and would transfer to the pay point at the top of Band 7.

This vacancy will close at 23:59 on 26^th February 2025.

Interviews date(s) to be confirmed at Birmingham Blood Centre – subject to confirmation.

For informal enquiries please contact David Broggio - Lead Business Analyst via email at [e-mail]