Business Analyst

Cfc; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

CFC is a specialist insurer focused on data-driven decision making. The Business Analyst will join the MI & Data Insights team, acting as a bridge between business stakeholders and technical teams to translate complex requirements into meaningful data solutions.

Working with underwriting, distribution, claims, finance, actuarial and technology teams, you will drive transformation initiatives that modernise reporting and enhance decision-making across the business.

Qualifications

• Experience in MI, reporting, analytics or data insights functions.
• Understanding of the London Market or Lloyd's insurance sector.
• Ability to translate business problems into data and technology solutions.
• Experience gathering requirements and supporting change initiatives.
• Strong analytical skills to identify trends and opportunities.

Responsibilities

• Identify opportunities to improve processes and reporting across MI & Data Insights.
• Support transformation programs including data migrations, automation and data modernisation.
• Translate business requirements into actionable data/tech solutions for Data & Tech teams.
• Collaborate with stakeholders to define requirements and deliver outcomes.
• Conduct data analysis and discovery to support strategic initiatives.
• Support testing, UAT and governance processes for successful delivery.
• Drive adoption through stakeholder engagement and training.
• Help shape reporting frameworks, controls and quality standards.

Skills

Stakeholder management

Analytical thinking

MI Analytics

Requirements gathering

Data analysis

Testing & UAT

Continuous improvement

Data storytelling

Tools

SQL

Power BI

Tableau

Qlik

Snowflake

Databricks

Job description

Business Analyst

At CFC, data is at the heart of how we make decisions, improve performance and drive innovation across our business. We're looking for a Business Analyst to join our MI & Data Insights team and play a key role in shaping how data, technology and business teams work together.

This isn't a traditional reporting style role. You'll act as the bridge between business stakeholders and technical teams, helping to translate complex requirements into meaningful solutions that improve efficiency, enhance decision-making and unlock greater value from our data.

Working closely with underwriting, distribution, claims, finance, actuarial and technology teams, you'll be involved in high-profile transformation initiatives that directly influence how one of the world's leading specialist insurance businesses operates. Department Performance Management, MI & Data Analytics Employment Type Permanent - Full Time Location UK - London Workplace type Hybrid Reporting To Charlotte Banner

Key Responsibilities

This is an opportunity to work at the intersection of business, data and technology, influencing how information is used across a fast-growing global insurance business.

As a Business Analyst within our Performance Management function, you'll be a driving force behind continuous improvement and operational excellence across the MI & Data Insights team. You'll work on a variety of strategic and business-critical initiatives, helping to modernise processes, improve reporting capabilities and support the adoption of new technologies and ways of working.

Some of your responsibilities will include:

• Identifying opportunities to improve processes, remove inefficiencies and enhance team performance.
• Supporting large-scale transformation projects, including technology migrations, automation initiatives and data modernisation programmes.
• Translating business requirements into actionable solutions for Data and Technology teams.
• Working closely with stakeholders to understand challenges, define requirements and deliver meaningful outcomes.
• Conducting data analysis and discovery work to support strategic initiatives and change programmes.
• Supporting testing, user acceptance activities and governance processes to ensure successful delivery.
• Driving business adoption through stakeholder engagement, training and continuous feedback loops.
• Helping to shape frameworks, controls and quality standards that improve consistency and confidence in reporting.

About you

We're looking for someone who combines strong analytical capability with excellent stakeholder management skills.

You may currently be working as a Business Analyst, MI Analyst, Data Analyst, Reporting Analyst, BI Analyst or Analytics Consultant and be looking for a role where you can have greater visibility, influence and ownership.

You’ll bring:

• Experience working within an MI, Reporting, Analytics or Data Insights function.
• A strong understanding of the London Market, Lloyd's or wider insurance industry.
• The ability to translate business problems into data and technology solutions.
• Experience gathering requirements, improving processes and supporting change initiatives.
• Strong analytical skills with the ability to identify trends, insights and opportunities from complex data.
• Experience using tools such as SQL, Qlik, Power BI, Tableau, Snowflake, Databricks or similar platforms.
• Excellent communication skills and the confidence to engage with stakeholders at all levels.
• A naturally curious mindset with a passion for continuous improvement and finding smarter ways of working.

Experience within delegated authority, MGA or specialty insurance environments would be beneficial, but isn't essential.

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.

Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1200 staff and is trusted by more than 100,000 businesses across 90 countries.

At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.

CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.

Feeling like you need to tick every box before applying? We see things differently. In a rapidly scaling company like ours, ambition and the drive to learn count for more than a 'perfect' checklist. We're building the future of insurance, and that requires diverse talent eager to grow with us. If this role excites you and you're ready to make a significant impact, bring your unique background and let's build something great together.

Our Hiring Process

• Stage 1: Applied
• Stage 2: Phone screening
• Stage 3: First stage interview
• Stage 4: Second stage interview
• Stage 5: Hired