Business Analyst

Baltimore Consulting; East Midlands; Hybrid; GBP 71,000 - 96,000; Part time

Job summary

Baltimore Consulting is seeking an experienced Children’s Services Business Analyst to support a high-profile transformation programme in the Midlands. You will lead end-to-end process mapping across Children’s Services, run workshops, capture current-state processes and define future-state operating models.

This 2–3 month contract offers an immediate start, hybrid working in the Midlands, and a daily rate of £450 Inside IR35 via umbrella.

Qualifications

• Proven track record delivering process mapping, business analysis, and operational redesign within complex organisations.
• Strong stakeholder management and workshop facilitation skills, with the ability to engage teams at all levels.
• Experience gathering requirements, conducting gap analysis, and supporting large-scale change and transformation programmes.
• Knowledge of Lean, Service Design, Agile, or similar continuous improvement methodologies.
• Exposure to Children’s Services, Social Care, SEND, local government, or public sector environments would be highly advantageous.

Responsibilities

• Lead end-to-end process mapping across Children’s Services, including referral pathways, procedures, and business support functions
• Facilitate workshops and engage stakeholders to capture current-state processes and define future-state operating models
• Identify gaps, duplication, inefficiencies, and risks, producing clear improvement recommendations
• Develop detailed operational documentation and future-state process designs to support implementation activities
• Drive service improvement initiatives that enhance efficiency, consistency, and overall service delivery

Skills

Process mapping

Stakeholder management

Workshop facilitation

Requirements gathering

Gap analysis

Continuous improvement

Tools

Lean

Service Design

Agile

Job description

Business Analyst –Children’s Services

Initial 2–3 Month Contract

Immediate Start Required

£450 per day Inside IR35 (via umbrella)

Midlands – Hybrid Working

CVs are being reviewed immediately and interviews are taking place straight away.

Are you an experienced Children’s Services Business Analyst looking to make an immediate impact on a high-profile transformation programme within Children’s Services? This is an exciting opportunity to play a key role in implementing a new operating model, working closely with service teams and senior stakeholders to review, redesign, and improve critical operational processes. You will have the opportunity to influence service delivery, drive consistency, and support meaningful change that improves outcomes across frontline services. If you thrive in fast-paced transformation environments and enjoy working with stakeholders to deliver practical improvements, this contract offers an excellent challenge from day one.

Your Role as Children’s Services Business Analyst:

• Lead end-to-end process mapping across Children’s Services, including referral pathways, procedures, and business support functions
• Facilitate workshops and engage stakeholders to capture current-state processes and define future-state operating models
• Identify gaps, duplication, inefficiencies, and risks, producing clear improvement recommendations
• Develop detailed operational documentation and future-state process designs to support implementation activities
• Drive service improvement initiatives that enhance efficiency, consistency, and overall service delivery

Your Previous Experience as Children’s Services Business Analyst:

• Proven track record delivering process mapping, business analysis, and operational redesign within complex organisations
• Strong stakeholder management and workshop facilitation skills, with the ability to engage teams at all levels
• Experience gathering requirements, conducting gap analysis, and supporting large-scale change and transformation programmes
• Knowledge of Lean, Service Design, Agile, or similar continuous improvement methodologies
• Exposure to Children’s Services, Social Care, SEND, local government, or public sector environments would be highly advantageous

This is a fantastic opportunity to join a significant transformation programme at a critical stage, where your expertise will directly influence how services are delivered and improved. The successful candidate will be expected to hit the ground running, making this an ideal contract for experienced professionals who enjoy delivering visible results within challenging and rewarding environments.

Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant. Recruiting decisions are based on experience and skills, and any reasonable adjustments required during the recruitment process will be fully supported.