Business Analyst

Zodiac Maritime Ltd; City Of London; On-site; GBP 45,000 - 70,000; Part time

Job summary

A maritime company is seeking an experienced Business Analyst to lead procurement system implementations. The ideal candidate should have a strong track record in complex programs, excellent stakeholder management skills, and the ability to adapt in a dynamic environment. This role will involve requirements analysis, documentation, and engagement with various teams for successful project delivery.

Qualifications

• Experience as a Business Analyst on procurement, purchasing, supply chain, ERP, or finance system implementations.
• Strong understanding of system configuration and process design.
• Proven delivery of BA artefacts on complex programmes.

Responsibilities

• Lead discovery through interviews and workshops.
• Analyse and document requirements, identifying gaps.
• Define test scenarios and coordinate UAT.

Skills

Analytical skills

Stakeholder management

Documentation skills

Communication skills

Job description

The role

Position Business Analyst

Contract type 12-month contract

Reporting to Head of Projects

Location London

Overview of role

Zodiac Maritime is delivering a major digital transformation programme across the business. As part of this, we are implementing a new procurement solution. We are seeking an experienced Business Analyst with a strong track record in procurement or ERP system implementations. The role is business-facing and covers the full analysis lifecycle – from discovery and requirements through UAT and hyper‑care. It suits someone structured, proactive and able to bring clarity in a complex environment with multiple concurrent workstreams.

Key responsibilities and primary deliverables

Requirements, Analysis & Documentation

• Lead discovery through interviews, workshops, and process observation.
• Analyse and document requirements, identifying gaps and proposing practical solutions.
• Produce clear BA artefacts (user stories, use cases, process maps).
• Full ownership of the requirements
• Map current and future procurement workflows and identify improvements.
• Work with vendors and internal teams to validate solution design.
• Support data standardisation, migration planning and integration requirements with ERP/finance systems.

Stakeholder Engagement & Communication

• Act as a bridge between business teams, PMs, technical teams and vendors.
• Manage expectations, facilitate decisions and ensure aligned communication.
• Build strong relationships across the whole business.
• Identify process bottlenecks and recommend pragmatic improvements.

Testing, Implementation & Hyper‑care

• Define test scenarios, acceptance criteria and UAT scripts.
• Coordinate UAT, defect triage and retesting.
• Support cutover, go‑live and hyper‑care to ensure smooth adoption.
• Gather user feedback and propose enhancements.

Continuous Improvement & Governance

• Monitor solution performance and identify optimisation opportunities.
• Support KPI and reporting design for procurement effectiveness.
• Contribute to embedding best practice and maturing operating processes.

Skills profile

Relevant experience & education

Essential

• Experience as a Business Analyst on procurement, purchasing, supply chain, ERP, or finance system implementations.
• Strong understanding of system configuration, integration and process design.
• Proven delivery of BA artefacts on complex or multi-stream programmes.
• Strong analytical and critical thinking skills.
• Excellent documentation, communication and stakeholder management skills.
• Experience across full lifecycle: discovery → testing → hyper‑care.
• Comfortable working with ambiguity and varying change maturity levels.
• Organised, resilient and effective across all business levels.

Desirable

• Experience in maritime, logistics, oil & gas, utilities, or asset-heavy industries.
• Deep understanding of procure‑to‑pay integrations and master data governance.
• Experience in large-scale transformation programmes.

Personal Attributes

• Collaborative and credible with stakeholders.
• Clear, structured thinker who simplifies complexity.
• Practical, outcome‑focused and able to prioritise effectively.
• Strong interpersonal skills and active listening.
• A team player comfortable working across functions and levels.
• Adaptable, tenacious and calm under pressure.
• Strong business judgement and commercial awareness.