Business Analyst

Synchro; City of Edinburgh; Hybrid; GBP 65,000 - 83,000; Full time

Job summary

Synchro is seeking an experienced Business Analyst for an initial 3-month contract in Edinburgh with hybrid working (2–3 days onsite, 2–3 days remote). You will work on a large IT transformation project, focusing on CRM, Dynamics 365, and business systems implementation.

Key duties include requirements gathering, stakeholder engagement, and process improvement across integrations. Agile/Scrum experience is essential to drive successful outcomes in a complex environment.

Qualifications

• Experience in CRM and Microsoft Dynamics 365 implementations.
• Strong requirements gathering and stakeholder engagement skills.
• Experience leading business process analysis and transformation projects.
• Familiar with Agile and Scrum methodologies and large IT transformation programs.

Responsibilities

• Analyze and capture business needs for CRM and ERP integrations.
• Collaborate with stakeholders to design and implement business processes.
• Support systems transformation and data integration across platforms.

Skills

CRM

Requirements gathering

Stakeholder engagement

Business process analysis

Agile & Scrum

Systems integration

Tools

Microsoft Dynamics 365

Job description

Business Analyst – Contract - Edinburgh | Hybrid

Synchro is hiring for an experienced Business Analyst to join a client of ours on an initial short-term 3 month contract, working on a large IT transformation project in Edinburgh.

You'll be a broadly experienced Business Analyst and have a strong background in CRM, Dynamics 365 and business systems implementation, with experience supporting large-scale systems transformation and integration projects.

This role is to be based in Edinburgh, and will offer hybrid remote working with 2-3 days in the office and 2-3 days remote / at home.

Key experience required:

• CRM and Microsoft Dynamics 365
• Business systems implementation and transformation
• Systems integration and process improvement
• Agile and Scrum methodologies
• Strong requirements gathering, stakeholder engagement and business process analysis skills

Role Summary

Role: Business Analyst - Contract

Location: Edinburgh (2–3 days per week onsite)

Length: 3 month contract initially

Rate: £350 - £450 per day outside of IR35