Business Analysis Senior Associate

The Depository Trust & Clearing Corporation (DTCC); Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Health & life insurance

Job summary

DTCC, a leading financial services company, is seeking a Business Analyst Senior Associate to lead business analysis across operational readiness and client‑impacting technical change within ECO. You will connect stakeholders, data teams and operations to ensure requirements and reporting support successful delivery.

You will plan analysis activities, coordinate data validation, develop client tracking, translate requirements between Technology, Product and ECO, and drive end‑to‑end process

Qualifications

• 6+ years of related experience in business/data analysis and project delivery.
• Bachelor’s degree required; advanced degree (master’s/MBA) a plus.

Responsibilities

• Lead BA delivery for operational readiness and client‑impacting initiatives with clear outputs.
• Plan and manage analysis activities including data, timelines and dependencies.
• Coordinate data acquisition, validation and quality issue resolution.
• Develop client tracking capabilities and reporting for transparency.
• Translate requirements between Technology, Product and ECO teams.
• Complete Operations Impact Assessments and identify readiness deliverables.
• Maintain JIRA delivery information to support governance and reporting.
• Lead end‑to‑end process design and UAT activities for initiatives.
• Coordinate BA workstreams and escalate risks with clear recommendations.
• Contribute to BA practice improvements and data quality controls.

Skills

Business analysis

Data analysis

Project delivery

Operational readiness

Education

Bachelor's degree

Master’s degree or MBA

Job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We’re committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay And Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits,
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role

The Business Analyst Senior Associate is responsible for leading business analysis activities across assigned operational readiness and client-impacting technical change initiatives within the Enterprise Client Operations (ECO) Department. The role acts as a central link between stakeholders, data, technology teams, and operational execution, ensuring requirements, analysis, process design, client tracking capabilities and reporting support successful delivery outcomes. The position independently leads BA delivery for well-defined initiatives and works closely with Project Leads and key stakeholders to drive progress, manage analysis outputs and escalations where broader alignment or decision‑making is required.

Specific Responsibilities

• Lead BA delivery for assigned operational readiness and client‑impacting technical change initiatives, taking ownership of analysis outputs, documentation, client tracking capabilities and delivery‑ready insights.
• Plan and manage analysis activities for well‑defined initiatives, identifying required data, stakeholders, deliverables, timelines and dependencies needed to support execution
• Coordinate data acquisition and validation by requesting extracts from stakeholders, performing data reviews, resolving quality issues and ensuring datasets are accurate and usable
• Develop client tracking capabilities including client analysis, tracking datasets, progress views, exception reporting and other outputs that support transparency and delivery control
• Gather and translate requirements between Technology, Product, ECO teams and operational stakeholders, ensuring business and technical information is captured in a clear, actionable way.
• Complete Operations Impact Assessments for assigned initiatives, documenting findings in alignment materials and identifying operational readiness deliverables and dependencies
• Maintain JIRA delivery information by capturing BA‑related tasks, deliverables, dependencies and status updates to support project governance and reporting
• Lead operational process design for assigned initiatives by documenting end‑to‑end processes, hand‑offs and stakeholder responsibilities
• Lead Operational Readiness UAT activities by preparing or communicating test scripts, coordinating operational users, tracking execution and evidencing outcomes through to completion
• Act as a coordination point for BA workstreams, facilitating communication, tracking actions and ensuring stakeholders remain aligned on analysis outputs and next steps
• Escalate with recommendations where analysis identifies risks, unresolved dependencies or decisions requiring wider stakeholder or leadership input
• Contribute to BA practice improvement by applying standard ways of working, identifying opportunities to reduce manual effort and supporting consistent data quality controls

LEADERSHIP COMPETENCIES

• Analytical Ownership - Takes ownership of assigned analysis, requirements and data outputs, using structured thinking to turn information into practical delivery actions
• Data Quality & Controls - Applies strong validation, reconciliation and documentation discipline so datasets, tracking outputs and reporting are accurate and reliable
• Stakeholder Communication - Communicates clearly with Project Leads, Technology, Product and ECO teams, keeping stakeholders aligned on findings, actions and risks
• Problem Solving & Judgement - Works independently to resolve analysis challenges, identifies options and escalates with clear recommendations when wider decisions are needed

Qualifications

• Minimum of 6 years of related experience, including business analysis, data analysis, project delivery, and operational readiness experience
• Bachelor’s degree required; advanced degree (master’s, MBA, or equivalent experience) is a plus.

Talents Needed For Success

• Experience in the Financial Services industry preferred
• Business analysis certification such as BCS Business Analysis, IIBA CCBA/CBAP, or equivalent

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.