Business Administrator Apprentice

Benefact Group; South Ockendon; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Birthday off

Group pension

Bonus scheme

Health benefits

Job summary

Benefact Group, via SEIB Insurance Brokers, is hiring a Business Administrator Apprentice in South Ockendon. This fixed-term role (up to 18 months) offers 35 hours per week and a salary circa £20,000, with on-the-job training toward a Level 3 Business Administration qualification.

You will provide administrative support, maintain records, handle correspondence, and deliver excellent customer service while learning in a collaborative team environment.

Qualifications

• GCSEs in English and Mathematics at grade 4/C or higher.
• Strong administrative skills and high attention to detail.
• Motivated to learn and complete the Level 3 Business Administration apprenticeship.

Responsibilities

• Support the team with day-to-day administrative tasks.
• Maintain accurate records and update company systems accordingly.
• Handle emails, letters, scanning and other general administration activities.
• Communicate professionally with customers, suppliers, and colleagues.

Skills

Administrative skills

Microsoft Word

Microsoft Excel

Communication skills

Teamwork

Education

GCSE English & Maths

Job description

Salary: Circa £20,000.00

Working hours: 35 hours per week, Monday to Friday

Duration: Fixed Term Contract - up to 18 months

Location: South Ockendon

About The Role

SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for a Business Administrator Apprentice to join our South Ockendon office.

As a Business Administrator Apprentice you will provide exceptional administrative support to the business whilst learning on the job, building the knowledge and skills to gain a Level 3 Business Administration qualification and preparing for going out into the workplace.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Support the team with day to day administrative tasks and office duties.


• Maintain accurate records and update company systems accordingly.


• Handle emails, letters, scanning, and other general administration activities.


• Communicate professionally with customers, suppliers, and colleagues.


• Work towards team goals while providing excellent support across the business.

What you'll need to have

• Minimum Grade 4 (C) GCSEs in English and Mathematics.


• Motivated to gain new knowledge and skills in the workplace and through apprenticeship training.


• Well organised with excellent attention to detail and strong administrative skills.


• Confident and capable of building rapport over the telephone to provide an excellent client experience.


• Strong communication skills and confident using Microsoft Office applications, including Word and Excel.


• Ability to work effectively as part of a team and provide excellent support to colleagues and customers.

What we offer

• 28 days annual leave plus bank holidays


• Your birthday off


• Group Personal Pension


• Bonus scheme


• A holiday buy scheme


• An array of health and wellbeing benefits, company cash plan, income protection and life assurance


• Enhanced sick pay and parental leave


• Support and funding toward study and professional qualifications


• Paid time off for volunteering

Hear from the hiring manager

“We are looking for a candidate who is eager to learn, develop new skills, and work collaboratively as part of a supportive team.”

About Us

South Essex Insurance Brokers (SEIB) have provided specialist cover to suit a vast array of sectors for more than 60 years, from horse insurance to private hire insurance to funeral directors insurance and more. Our reputation is crafted from significant experience and expert knowledge.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26