Business Administrator and Data Entry Apprentice

NHS Trust; Carshalton; On-site; GBP 31,000 - 32,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is offering a Business Administration and Data Entry Apprentice role in the Pharmacy Business Unit. This 18–24 month fixed term apprenticeship combines hands-on data entry, invoicing and reporting with study for a Level 3 Business Administration qualification.

You will handle data entry, issue payments, place orders, take minutes, and provide support for the pharmacy systems, with full training provided and supervision from the Pharmacy Systems and

Qualifications

• GCSE Maths and English (Grade 4/C) or equivalent.
• ICDL certification or equivalent.
• NVQ in Pharmacy Services or Computing.
• Eligible to work in the UK for the full duration of the apprenticeship.

Responsibilities

• Input, manipulate and present data for Pharmacy Business Unit.
• Provide first-line IT support for pharmacy staff.
• Support maintenance of the automated dispensing system (robot).
• Carry out invoicing, purchase support and contract variance reports.
• Produce end-of-month reports for Finance from Epic and RxInfo data.

Skills

Team collaboration

Time management

Communication

MS Office

Confidentiality

Attention to detail

Self-motivation

Adaptability

Education

GCSE Maths & English

ICDL certification

NVQ in Pharmacy Services or Computing

Tools

Epic

RxInfo

IQVIA

Pharmex

Automated dispensing robot

Job description

Business Administrator and Data Entry Apprentice

NHS AfC: Band 3

Main area Pharmacy Grade NHS AfC: Band 3 Contract Fixed term: 2 years (FTC) Hours Full time - 37.5 hours per week Job ref 282-SB1978-NR

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden - Sutton Town Sutton Salary £30,630 - £32,346 pro rata per annum including outer London HCAS Salary period Yearly Closing 09/11/2026 23:59

Job overview

An exciting opportunity has arisen to work at The Royal Marsden NHS Foundation Trust in the busy and dynamic Pharmacy Business Unit on an 18 month fixed term contract.

Working as a Business Administration and Data Entry Apprentice you will have the opportunity to study for and gain a Level 3 qualification in Business Administration while at the same time carrying out a key role withing the Pharmacy Business Unit team.

You will carry out business administration duties including invoice payments, raising queries, placing orders and taking minutes. You will undertake a ward top-up service as well as support the Procurement and Stores Team service. You will provide cover for the Pharmacy Systems and Applications Manager within the scope of the role. Full training will be given.

Applicants must

• Be aged 18 or over.
• Have lived in the UK or EEA for the last three years.
• Have the legal right to work and live in the UK for the full duration of the apprenticeship. If you require a visa, it must allow you to work and undertake an apprenticeship. Visas issued solely for educational or study purposes do not meet the eligibility requirement
• Not hold a qualification in the same subject at the same level or higher
• Must be committed to completing the required learning
• GCSE Maths and English (Grade 4/C)

Main duties of the job

1.1. To support the Pharmacy Systems and Applications Manager in the management of data entry required for information purposes by the Trust as well as providing routine computer and systems support for the pharmacy. The work will include administrative duties and involves dealing with a variety of other hospital staff by telephone and in person. Training, appropriate to the needs of the job, will be given as well as the opportunity to undertake a L3 qualification in Business Administration.

1.2. The post holder will be expected to work accurately and conscientiously with attention to detail. The post holder should have good technical knowledge of computers, and these aspects of the job will be developed as far as the willingness to learn and skills of the post holder allow.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

• 2.1 To input, manipulate and present data as required by the Pharmacy Business Unit Senior staff.
• 2.2 To provide first‑line support for pharmacy staff with software, computer, printer or other technical device problems and queries
• 2.3 To assist the Pharmacy Stores and Systems Managers with the support and maintenance of the automated dispensing system (robot).
• 2.4 To carry out the Aseptic Unit 3rd party partnership invoicing pathway process
• 2.5 To provide support and cover for standard medicines invoicing and purchasing
• 2.6 To generate weekly contract variance reports for medicines procured by the Trust
• 2.7 To produce end of month reports for the Finance department from Epic and submit external daily and month end reports including RxInfo, IQVIA and Pharmex drug usage and cost data.

Person specification

Education/Qualifications

• Literacy and numeracy to GCSE standard
• International Certificate of Digital Literacy (ICDL) certification or similar
• NVQ certification in Pharmacy Services, or Computing

Experience

• Experience of clerical and administrative duties
• Experience of dealing with and helping other staff and members of the public

Skills & Knowledge

• Ability to work effectively as part of a team
• Good time management & organisational skills, ability to prioritise effectively
• Good spoken and written communication and telephone skills
• Ability to use Microsoft Office applications at a very good level eg. Word, Excel, Outlook, Access
• Understanding of principles of confidentiality when working with data
• Calm under pressure, maintaining accuracy and attention to detail
• Self-motivated and able to work without direct supervision
• Adaptable to change

Other Requirements

• Must meet apprenticeship eligibility criteria

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Name Jaime Popplewell Job title Pharmacy Systems and Applications Manager Email address [e-mail]