Business Administrator

Childbase Partnership Limited; United Kingdom; Remote; GBP 25,000 - 31,000; Part time

Job summary

Childbase Partnership Limited is recruiting a Business Administrator at Nene Valley Day Nursery, Northampton. This permanent part-time role covers 24–27 hours per week across Wednesday to Friday, with 8 or 9-hour shifts starting from 08:00.

You will handle front-of-house duties, log enquiries, maintain family records, and assist with invoicing and diary management. The salary ranges from £25,389 to £30,517.50 per annum (pro-rata), equivalent to £13.02–£15.65 per hour.

Qualifications

• Experience in a busy front-of-house role providing warm, professional greetings.
• Ability to log enquiries, maintain family records and generate invoices.
• Proficient IT skills and accurate data entry across computer-based systems.

Responsibilities

• Log enquiries by phone, email and in person and maintain records.
• Create invoices and manage charges and discounts for families.
• Support the Nursery Manager with ordering, diary management and administration tasks.

Skills

Customer service

IT literacy

Safeguarding

Teamwork

Diary management

Administration

Invoicing

Record keeping

Tools

MS Office

CRM software

Job description

## Job Introduction**Join Childbase Partnership and be part of something extraordinary.****Role:** Business Administrator. **Location:** Nene Valley Day Nursery | Northampton | NN1 5HL **Contract:** Permanent | 24-27 hours/week | 52 weeks/year. **Working pattern:** Wednesday, Thursday and Friday | 8 or 9-hour shifts | Start times from 08:00. **Salary:** £25,389-£30,517.50 per annum (pro-rata) | £13.02-£15.65 per hour.We’ve been delivering childcare excellence since 1989. Within our 44-day nurseries, Head Office, and Training Academy, EduBase, our ethos is simple: we all belong, we all matter, and we all contribute. We believe in ‘*careers, not jobs’*, supporting one another to grow and succeed.**Why join us?*** **Generous annual leave**: 23 days paid leave per annum (pro-rata), rising to 28 days with length of service, plus paid bank holidays.* **Work-life balance:**Up to a further 20 paid days off each year through our *Partnership Reward Days* incentive; take your leave or sell the days you accrue, tax-free.* **Family childcare savings:** If you have children or grandchildren, there's the potential for you to benefit from generously discounted childcare at Childbase Partnership nurseries, with savings of up to NUMBER% for parents, and NUMBER% for grandparents, depending on your contracted hours.* **Exclusive partner benefits**: Long-service rewards, qualification bonuses and retail discounts.* **Wellbeing support:** Free meals, mental health and occupational health support, flu jabs, eye care vouchers and a free will-writing service.* **Career development**: Team inset days, access to online training and apprenticeships through our academy.**About us*** **We are employee-owned:** Every colleague is a partner with a voice, who helps drive our success; when we do well, we each receive an annual tax-free dividend.* **We are number 1:**Ranked top of the Nursery World league tables for our Ofsted outcomes.* **We are community driven**: Supporting causes close to our hearts, we’ve raised more than £3.5 million for charity.* **We are environmentally responsible**: Building a greener tomorrow our nurseries all hold Green Flag awards and are powered by 100% renewable energy.**About you*** **You are passionate about delivering exceptional customer care**: You have experience of working in a busy front-of-house role, providing a warm and friendly welcome to our visitors, answering queries by phone, email and face-to-face in a polite, professional manner.* **You are a skilled IT user:** Your attention to detail and experience of using computer-based systems will ensure you can effectively log enquiries, maintain family records, create accurate invoices and manage queries relating to charges and discounts.* **You are an advocate for safeguarding:** You will ensure every child feels safe, valued, and happy and their well-being is promoted.* **You are collaborative:**You thrive as part of a team, enjoy building strong and positive relationships with others, are highly organised, able to prioritise effectively, and can confidently support the Nursery Manager with ordering, diary management and administration tasks.We are an inclusive employer and we welcome applicants of all ages and backgrounds. We’re committed to FREDIE (*fairness, respect, equality, diversity, inclusion, and engagement)* and will consider any reasonable adjustments required. If you meet the essential criteria for this role, your application will be automatically shortlisted for review by our Recruitment Team who will determine if an interview is the next step.Applicants must currently reside within a commutable distance of the nursery and hold suitable Right to Work in the UK; VISA sponsorship is not available. Safer recruitment checks apply, which include an Enhanced DBS check.