Business Administrator

JR United Kingdom; Cambridge; Remote; GBP 28,000; Part time

Job summary

A leading organization in pensions administration is seeking a part-time Business Administrator to ensure smooth daily operations. The role involves a variety of administrative tasks including onboarding new volunteers, managing documents, and providing operational support. This home-based position allows for occasional travel to London and requires strong organizational skills.

Qualifications

• Experience in a similar role required.
• Ability to coordinate onboarding processes.
• Keen eye for detail and excellent organisational skills.

Responsibilities

• Provide day-to-day administrative support.
• Coordinate and carry out onboarding of new volunteers.
• Assist with document and output management.

Skills

Strong organisational skills

Self-motivated

Microsoft experience

Tools

Monday.com

WordPress

Job description

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PASA - Pensions Administration Standards Association CIC

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Business Administrator

Home-based, with occasional (around once monthly) paid travel to London.

Part-time position, 30 hours per week. The salary is £27,428.58 pa (pro-rated from a FTE salary of £32,000).

An exciting opportunity has arisen within the Pensions Administration Standards Association (PASA) for a Business Administrator to join our small team to ensure the smooth and organised daily running of the company. This role focuses on internal systems and processes.

The successful candidate should be professional and self-motivated with excellent organisational skills and a keen eye for detail. Although we’re a small team, we support around 200 volunteers in producing high-quality content, activities, and events to improve pensions administration standards in the UK.

Duties will include:

• Administration and Operations Support
• Provide day-to-day administrative support
• Maintain accurate CRM records and workflows
• Assist with process documentation, updates, and improvements
• Support the use and maintenance of Knowa for Committee and Working Group activities

• Onboarding Support
• Coordinate and carry out onboarding of new volunteers and member applications, ensuring all administrative steps are completed and records are updated
• Work closely with the Business Operations Coordinator to ensure consistency in tone, messaging, and onboarding experience

• Document and Output Management
• Proof-read and format reports, presentations, and communications to PASA guidelines
• Maintain the content calendar and upcoming outputs tracker

• Finance and Credit Control
• Responsible for invoicing and credit control processes, ensuring timely and accurate documentation

• Volunteer and Community Support
• Help coordinate communication and logistics with PASA’s volunteer network

• Digital and Content Support
• Assist with routine website updates and maintaining consistency of published content
• Provide administrative support for social media and email campaigns

This list is not exhaustive, and the role may involve additional tasks to support PASA’s evolving needs.

Skills and experience required:

• Strong organisational skills
• Self-motivated
• Microsoft experience
• Experience in a similar role
• Experience using Monday.com and WordPress is desirable but not essential

About us:

PASA was created to provide an independent infrastructure to set, develop, guide, and assess pension administration standards.

We engage with industry and government to create protocols for understanding good administration. PASA focuses on three core activities:

1. Defining good standards of pensions administration relevant to all providers, whether in-house, third-party, or insurers
2. Publishing guidance to support those standards
3. Being an independent accreditation body, assessing the achievement of good standards by schemes