Business Administration Apprentice

ExamWorks Investigation Services Limited; United Kingdom; On-site; GBP 13,500 - 16,500; Full time

Job summary

UKIM is offering an Apprenticeship in Occupational Health Business Administration at our Durham office. Salary £15,000 per annum. Full-time, office-based apprenticeship designed to kickstart your career in business administration within a supportive team.

You will gain hands-on experience supporting case management, client communications, and daily operations in a professional environment. The role emphasizes development and inclusivity, with opportunities to learn from Occupational Health

Qualifications

• Has at least 2 years’ experience in customer service or administrative work.
• Confident using Microsoft Office and other IT systems.
• Communicates clearly in both written and spoken English.
• Remains calm under pressure, is respectful, and has a helpful attitude.
• Eager to learn, develop, and provide excellent service.

Responsibilities

• Respond to customer enquiries received by post, email, telephone, and in person at reception.
• Work collaboratively with clients, clinicians, and internal colleagues.
• Manage case files professionally, accurately, and confidentially.

Skills

Customer service

Administrative work

Microsoft Office

IT systems

Written English

Spoken English

Calm under pressure

Tools

Microsoft Office

Job description

Business Administration Apprentice
Administration Houghton le Spring , Durham Apprenticeship Jul 6, 2026

Kickstart Your Career in Business Administration – Apprenticeship Opportunity in Durham
Position: Occupational Health Business Administration Apprentice
Location: Durham
Salary: £15,000 per annum
Contract: Full-Time, Office-Based Apprenticeship

Are you looking to begin your career in business administration.Want to be part of a welcoming, professional team that genuinely invests in your development.UKIM is offering an excellent opportunity for a motivated individual to join us as our new Occupational Health Business Administration Apprentice, based at our Durham office.

What Does the Role Involve?

As our apprentice, you’ll play an important role within our Occupational Health service supporting case management, communicating with clients and clinical teams, and helping to keep daily operations running smoothly. You’ll gain hands‑on experience while contributing meaningfully to the service, all within a supportive and inclusive workplace.

Your Day-to-Day Responsibilities Will Include:

• Responding to customer enquiries received by post, email, telephone, and in person at reception
• Working collaboratively with clients, clinicians, and internal colleagues
• Managing case files professionally, accurately, and confidentially

What We’re Looking For:

We’re seeking someone who:

• Has at least 2 years’ experience in customer service or administrative work
• Is confident using Microsoft Office and other IT systems
• Communicates clearly in both written and spoken English
• Remains calm under pressure, is respectful, and has a helpful attitude
• Is eager to learn, develop, and provide excellent service

Who You’ll Work With:

You’ll be part of a supportive team, working alongside:

• Occupational Health professionals
• HR and management teams
• External clients and customers

Our Culture & Values

At UKIM, we’re committed to fairness, excellence, and putting people first. We’re proud that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status demonstrating our dedication to inclusion and accessibility.

As a Disability Confident Leader, we:

• Promote accessibility and inclusivity in everything we do
• Ensure fair and inclusive recruitment and career development
• Share best practice across the industry
• Lead the way in supporting disabled people in the workplace

We actively champion equal opportunities, encourage personal growth, and work to ensure every individual feels valued.

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