Business Administration Apprentice

Transformation Unit; Sutton-in-Ashfield; On-site; GBP 14,000 - 17,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust invites applications for a Business Administration Apprentice in the Antenatal Outpatients team at King's Mill Hospital, Sutton in Ashfield. You will gain admin and customer service experience in a busy maternity environment, supporting pregnant people and families throughout their journey.

Under supervision, you will handle reception duties, appointment administration, records, and day-to-day organisation, developing skills in communication and

Qualifications

• 4-9/C+ in English or Equivalent.
• 4-9/C+ in maths or Equivalent.
• Good interpersonal and communication.
• Good organisational skills.
• Good team member and reliable.
• Flexible approach to working arrangements.
• Ability to prioritise workload and work on own initiative.
• Highly motivated.
• Planner / think ahead.
• Calm when under pressure in a busy environment.
• NHS experience.
• Customer Care Experience.

Skills

English proficiency

Maths proficiency

Interpersonal skills

Organisational skills

Team player

Flexible work

Prioritisation

Self-motivation

Planning

Calm under pressure

NHS experience

Customer care

Job description

Employer Sherwood Forest Hospitals NHS Foundation Trust Employer type NHS Site King's Mill Hospital Town Sutton in Ashfield Salary £15,600 per annum pro rata Salary period Yearly Closing 26/11/2026 23:59

Business Administration Apprentice

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

An exciting opportunity to start your career in the NHS and make a difference to families at one of life’s most important moments!

We are delighted to offer an exciting opportunity for a BusinessAdministration Apprentice to join our friendly and dedicated Antenatal Outpatients team.

This is an excellent opportunity for someone looking to develop their administrative and customer service skills while gaining valuable experience working within a busy maternity environment. You will play an important role in supporting pregnant people and their families throughout their maternity journey, helping to ensure they receive a positive, welcoming and supportive experience.

Working alongside the Department Leader, midwives, sonographers, clinicians and wider multidisciplinary team, you will provide essential administrative and clerical support to ensure the smooth and efficient running of the Antenatal Outpatients service.

As one of the first points of contact for pregnant people and families attending maternity appointments, you will help create a positive first impression by providing a warm, friendly and professional reception service. You will assist with patient enquiries, appointment administration, maintaining accurate records and supporting the day-to-day organisation of the department.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

We have an open, inclusive and diverse culture and we would like you to be part of the team.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Skills, Qualities & Knowledge

• 4-9/C+ in English or Equivalent
• 4-9/C+ in maths or Equivalent
• Good interpersonal and communication
• Good organisational skills
• Good team member and reliable
• Flexible approach to working arrangements
• Ability to prioritise workload and work on own initiative
• Highly motivated
• Planner / think ahead
• Calm when under pressure in a busy environment
• NHS experience
• Customer Care Experience

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

We as a Trust support the use of AI and other tools to support your application. However, all personal statements and behavioural examples must be truthful and factually accurate. Your application should reflect your own personal/professional experiences and qualifications to ensure authenticity and credibility.

For the avoidance of doubt, plagiarism includes presenting the ideas or experiences of others or content generated by artificial intelligence as your own. We review all applications carefully to ensure that the information provided in your supporting statement aligns with your qualifications, work history and the duties undertaken within those roles. Your experience will also be explored further during the interview process.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applicationsand that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.

If a high number of applications are received, a longlisting exercise will be conducted prior to shortlisting.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email [e-mail]

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.