Business Administration - Adult Education

Colchester Institute Enterprises Limited; Colchester; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Zusammenfassung

Colchester Institute seeks a Business Administrator to be the first point of contact for adult learners pursuing career options. You will coordinate and support new projects and programmes to enhance opportunities for adult learners, using IT systems to track enquiries and follow up on satisfaction.

The role involves supporting college training centres, delivering Information, Advice and Guidance (IAG), and managing data across multiple platforms, with a strong emphasis on communication and

Qualifikationen

• 12 months minimum experience in a busy administrative environment.
• Level 2 qualification in English and Mathematics (GCSE 4+/C or equivalent).
• NVQ (or equivalent) in Business Administration.
• Microsoft Office skills including Word and Excel to an intermediate level.

Aufgaben

• Assist in collection, monitoring, analysis, preparation and presentation of performance information; produce financial and statistical data reports.
• Support tutors in community work, including attending jobs fairs and events.
• Research and manage confidential information on internal/external platforms.
• Use IT systems to track, record and monitor candidate inquiries and ensure need fulfillment where possible.
• Support CITB Testing Centre including invigilation, tracking, exam booking, scheduling and enquiries.
• Support CPCS Training Centre including tracking, exam booking, scheduling and enquiries.
• Provide an enquiry service to students (adult learners) with Information, Advice and Guidance (IAG) via online, email, telephone or face-to-face at external venues.

Kenntnisse

Interpersonal communication

Oral communication

Written communication

Microsoft Word

Microsoft Excel

Ausbildung

GCSE English & Maths level 2

NVQ in Business Administration

Tools

IT systems

Jobbeschreibung

Join Colchester Institute – Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

We are seeking a Business Administratorto join our team. In this role you willhold a critical first point of contact position within the college for candidates (mainly adult learners) looking to consider / pursue career options or career change opportunities.

You will also provide co-ordination support for the development and delivery of exciting new projects and programmes to enhance the colleges opportunity to support adult learners.

This role requires the successful candidate to have outstanding interpersonal, oral and written communication skills, be able to accurately identify candidate’s needs and have strong organisational skills including the use of digital and IT systems.

Job title:Business Administration - Adult Education

Full Time, Permanent

Colchester Campus, with possible occasional travel to other campuses.

About the role:

• To assist in the collection, monitoring, analysis, preparation, and presentation of performance information, producing financial and statistical data reports.
• To support tutors working out in the community, including but not limited to attending jobs fairs and events.
• To research and manage confidential and sensitive amounts of information on various internal and external platforms.
• To use the college’s digital and IT systems to track, record and monitor candidate enquiries, following up to check satisfaction and action where necessary to ensure wherever possible candidates needs are met.
• To support the new college CITB Testing Centre including but not limited to invigilation, tracking, exam booking, scheduling and enquiries.
• To support the new college CPCS Training Centre including but not limited to tracking, exam booking, scheduling and enquiries.
• To provide an enquiry service to students, (mainly adult learners) providing initial Information Advice and Guidance (IAG), online, through email via telephone or on occasions face to face at external venues.

Essential Experience:

• Minimum 12 months experience of working in a busy administrative environment.

Essential Qualifications:

• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent
• NVQ (or equivalent) in Business Administration.
• Microsoft Office skills including Word and Excel to an intermediate level.

Why join us?

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.