Adult Education Admin & IAG Specialist

Colchester Institute Enterprises Limited; Colchester; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Zusammenfassung

Colchester Institute seeks a Business Administrator to be the first point of contact for adult learners pursuing career options. You will coordinate and support new projects and programmes to enhance opportunities for adult learners, using IT systems to track enquiries and follow up on satisfaction.

The role involves supporting college training centres, delivering Information, Advice and Guidance (IAG), and managing data across multiple platforms, with a strong emphasis on communication and

Qualifikationen

• 12 months minimum experience in a busy administrative environment.
• Level 2 qualification in English and Mathematics (GCSE 4+/C or equivalent).
• NVQ (or equivalent) in Business Administration.
• Microsoft Office skills including Word and Excel to an intermediate level.

Aufgaben

• Assist in collection, monitoring, analysis, preparation and presentation of performance information; produce financial and statistical data reports.
• Support tutors in community work, including attending jobs fairs and events.
• Research and manage confidential information on internal/external platforms.
• Use IT systems to track, record and monitor candidate inquiries and ensure need fulfillment where possible.
• Support CITB Testing Centre including invigilation, tracking, exam booking, scheduling and enquiries.
• Support CPCS Training Centre including tracking, exam booking, scheduling and enquiries.
• Provide an enquiry service to students (adult learners) with Information, Advice and Guidance (IAG) via online, email, telephone or face-to-face at external venues.

Kenntnisse

Interpersonal communication

Oral communication

Written communication

Microsoft Word

Microsoft Excel

Ausbildung

GCSE English & Maths level 2

NVQ in Business Administration

Tools

IT systems

Jobbeschreibung

Colchester Institute seeks a Business Administrator to be the first point of contact for adult learners pursuing career options. You will coordinate and support new projects and programmes to enhance opportunities for adult learners, using IT systems to track enquiries and follow up on satisfaction.

The role involves supporting college training centres, delivering Information, Advice and Guidance (IAG), and managing data across multiple platforms, with a strong emphasis on communication and