Business Admin Support

QinetiQ Limited; Ashford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Ample holiday entitlements

Pension contributions

Maternity/Paternity pay

Health cash plan

Private Medical Insurance

Dental Insurance

Job summary

QinetiQ Limited, within QinetiQ Target Systems (QTS) Administration Team, seeks a Business Admin Support. The role covers reception, admin duties and travel planning with negotiable hours.

You will manage calls, emails, travel bookings and records while ensuring GDPR-compliant biodata and well-maintained meeting spaces. Benefits include hybrid working, generous holidays, pension contributions, private medical and dental insurance, and other corporate perks.

Qualifications

• Proven experience in a receptionist/administration role.
• Proficient in Microsoft Office packages.
• Knowledge of booking travel would be an advantage.
• GCSE Maths and English at level C/4 or equivalent.

Responsibilities

• Manage reception area and switchboard; greet visitors and route calls efficiently.
• Handle shared email inbox and related requests.
• Arrange staff travel including hotel, transport and flights; collect travel details.
• Maintain biodata records for staff travel in line with GDPR.

Skills

Customer service

Reception duties

Organisational skills

Communication

Team player

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

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We are currently recruiting for a Business Admin Support to join QinetiQ Target Systems (QTS) within our Administration Team. QTS is a wholly owned subsidiary of QinetiQ Group PLC, specialising in the design and manufacture of a range of state-of-the-art Unmanned Aerial and Surface Target systems, including the world-leading Banshee target.

QTS targets are used to enable realistic weapons test and evaluation and operator training in over 40 countries worldwide, with QTS providing a complete managed service in over 15 of these countries.

What will I be doing?

Reporting to the HR Manager, you will provide an efficient and friendly reception and administration service for QTS UK.

Hours and the pattern in which they are worked is negotiable.

Duties will include:

• Manage the day-to-day operations of the reception area and switchboard, including welcoming visitors and transferring incoming calls quickly and efficiently.
• Manage the shared email inbox and associated requests.
• Arranging travel for staff as required, including hotel bookings, car hire, flights, ferries, Eurostar, Chauffeurs, and obtaining any other travel information required.
• Record and maintain biodata records for staff who travel of business in line with GDPR guidelines.
• Booking conference rooms and arranging refreshments for training and meetings as appropriate.
• Booking and recording of employee training, as directed by the HR Manager.
• Buying and maintaining of stock for meeting rooms and canteen supplies.
• Maintaining the Conference and Board rooms to a clean and tidy appearance, ensuring they are well stocked.
• Regular cleaning and upkeep of coffee machines, arranging servicing and call outs when required.
• Arranging eye tests for employees as required and issuing associated vouchers. Keeping records of vouchers issued and eye tests attended.
• Carry out any other administration tasks, as directed by the HR Manager as required including (but not limited to) ordering business cards, drafting letters, collating information for flu vaccine vouchers and assisting with occupational health related site visits.

What do I need?

You will have proven experience in a receptionist / administration role and have good customer service skills.

You’ll be proficient in the Microsoft Office packages and have excellent attention to detail. Knowledge of booking travel would be a distinct advantage.

We also ask that you:

• are qualified to GCSE or equivalent level in maths and English
• have excellent verbal and written communication skills, enabling effective interaction with internal staff, visitors, customers and suppliers
• have excellent organisational skills with the ability to prioritise tasks to meet deadlines
• are a team player
• are self-motivated and able to work without close supervision
• have the ability to work in a busy and sometimes pressurised environment

What else do I need to know?

Joining QinetiQ offers you an opportunity to work on a broad range of exciting defence-based projects, with vast career progression across a global organisation, in addition to competitive personal and professional benefits.

You’ll receive a competitive salary and benefits package: our basic salaries are very attractive, as we constantly review what’s happening in the market.

• adaptive and flexible / hybrid working
• ample holiday entitlements
• generous employer pension contributions
• enhanced Maternity and Paternity Pay
• the ability to purchase discounted Health Cash Plans
• Private Medical Insurance
• Dental Insurance
• plus much more