Housing Services Administrative Assistant

Sefton Council; Sefton; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking a dedicated administrator to support the Housing Advice, Housing Support and Welfare Rights team portfolio. The role provides a pivotal cross-service administrative function to help deliver the wider service.

You will perform a range of admin, clerical and financial tasks, manage service inboxes, maintain records and filing, arrange meetings, take minutes, and ensure GDPR and confidentiality compliance.

Responsibilities

• Delivering a wide range of administrative, clerical, and financial tasks, including use of our financial systems for raising and paying invoices.
• Management of multiple service inboxes, ensuring timely and accurate responses.
• Maintenance and updating of records, databases, and electronic filing systems in line with council processes.
• Arranging meetings, and coordination of room bookings.
• Supporting with the preparation of documentation and materials for meetings and events.
• Taking accurate minutes and providing follow-up administrative support.
• Ensuring compliance with GDPR, data protection principles, and confidentiality requirements.
• Exercising discretion when handling sensitive information, recognising legal and organisational responsibilities.
• Assisting in the production, monitoring, and analysis of performance data and service indicators.
• Working flexibly to support different locality offices and service priorities where required.

Job description

Sefton Metropolitan Borough Council is seeking a dedicated administrator to support the Housing Advice, Housing Support and Welfare Rights team portfolio. The role provides a pivotal cross-service administrative function to help deliver the wider service.

You will perform a range of admin, clerical and financial tasks, manage service inboxes, maintain records and filing, arrange meetings, take minutes, and ensure GDPR and confidentiality compliance.