Business Admin Apprenticeship

Southyorkshireapprenticeships; Chesterfield; Remoto; GBP 12.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Progression to Level 3 Apprenticeship

Descrizione del lavoro

Banks Skip Hire in Chesterfield offers an apprenticeship role focused on Business Administration. You will gain skills while supporting the office with calls, filing, data entry, and customer service, and you’ll study toward a formal apprenticeship qualification.

The role is full-time with on-the-job training and progression to a Level 3 Business Admin Apprenticeship as you develop the required skills and knowledge.

Competenze

• Familiarity with handling calls and messages.
• Ability to maintain accurate records and data confidentiality.
• Willingness to learn as part of an apprenticeship.

Mansioni

• Answer inbound calls, take messages and direct queries to relevant areas.
• File and organise documents electronically and on paper.
• Use Excel or other software to keep track of information and create simple spreadsheets.
• Data entry and maintenance of accurate records with confidentiality.
• Provide customer service, handle inquiries, and manage bookings.
• Support Office Manager with daily operations and learn business administration skills.

Conoscenze

Inbound calls

Filing & records

Excel

Data management

Administrative support

Customer service

Communication

Strumenti

Excel

Descrizione del lavoro

At Banks Skips their aim is to train an amazing apprentice from the ground up. If you are confident, outgoing and keen on an apprenticeship studying Business administration, this is the perfect role for you. You’ll gain new skills and work alongside experienced staff.

• Answering inbound calls, taking messages and directing queries to relevant areas/people in the business
• Filing and organising documents, both electronically and on paper.
• Using Excel or other software to keep track of information and create simple spreadsheets.
• Data Management: Using digital systems to collate and enter data, maintaining accurate records, and ensuring confidentiality.
• Administrative Support: Handling customer inquiries, processing bookings, and managing customer information accurately.
• Financial Management: Entering customer details onto internal systems, raising invoices, and managing financial aspects of the business.
• Office Coordination: Supporting the Office Manager and General Manager with daily operations, including taking skip hire services and managing customer expectations.
• Customer Service: Providing support to both internal and external stakeholders, ensuring customer satisfaction and efficient communication.
• As an apprentice, you'd also spend time learning business administration skills and completing your apprenticeship coursework / training.

This role requires a reliable and organized individual with strong communication and organizational skills.

• Full time role for the right person.
• Progress to a Level 3 Business Admin Apprenticeship

About the Training

• An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.

About the Employer

Banks Skip Hire was built on family values, hard work, and a commitment to doing things the right way. As a family-run business, we’ve grown by putting customers first and delivering a service people can rely on, time and time again.

From our early days, the focus has always been simple provide a prompt, professional skip hire service backed by honest advice and friendly customer support. Over the years, we’ve invested in a modern fleet of vehicles and a wide range of skip and RoRo sizes, allowing us to support everything from small household clear-outs to large commercial and construction projects.

We understand that every job runs on a schedule, which is why reliability and punctuality are at the heart of what we do. When you book with Banks Skip Hire, you’re not just hiring a skip, you’re working with a local team that understands your needs and values your time.

Today, we’re proud to serve customers across Chesterfield and the surrounding areas, building long-term relationships with homeowners, tradespeople, and businesses alike. No matter the size of the job, our promise remains the same: dependable service, clear communication, and a hassle-free experience from start to finish.