Business Admin Apprentice — Tech & Operations (Liverpool)

Sony Playstation; Liverpool; On-site; GBP 11,000 - 14,000; Full time

Job summary

Sony Interactive Entertainment is offering an apprenticeship in Business Administration within the Platform Certification & Operations team. The role blends learning with hands-on work across compliance testing, software testing and business support, split between site work in Liverpool and college attendance.

You’ll develop skills in IT, documentation, and project management while gaining exposure to customers and partners.

Qualifications

• Excellent written and verbal communication skills.
• Technical attitude with curiosity; training will be provided.
• Understanding of PC/Laptop usage and MS Office suite.

Responsibilities

• Complete all required checks and report issues found in firmware/game titles.
• Identify and investigate bugs thoroughly.
• Record bug information clearly for sign-off and submission.
• Follow and complete all test cases and procedures.
• Test submissions for compliance across platforms, including PSVR.
• Learn updated CertOps procedures and adapt testing accordingly.
• Prepare and label applications for compliance testing (labelling, mastering checks, encryption).
• Assist in preparing training materials and perform general admin tasks.
• Provide effective business support and route tickets to the right people.
• Collaborate with internal teams to ensure accurate information is shared.
• Develop and disseminate communications internally and externally.
• Provide progress updates to your line manager on request.
• Identify inefficiencies and suggest improvements; advocate for change.

Skills

Exceptional communication

Technical curiosity

MS Office proficiency

Tools

MS Office

Job description

Sony Interactive Entertainment is offering an apprenticeship in Business Administration within the Platform Certification & Operations team. The role blends learning with hands-on work across compliance testing, software testing and business support, split between site work in Liverpool and college attendance.

You’ll develop skills in IT, documentation, and project management while gaining exposure to customers and partners.