Business Administration Apprenticeship - Game Testing (Duration 12-18m)

PlayStation Global; Liverpool; On-site; GBP 16,000 - 20,000; Full time

Job summary

Sony Interactive Entertainment invites applicants to join a Business Administration Apprenticeship with a focus on game testing. The role is based in Liverpool, combining on-site work with study at The City of Liverpool College.

You will gain hands-on experience across compliance testing, software testing, and business support while developing professional skills. The program runs 12–18 months with structured learning, mentoring, and opportunities to contribute to real project work in a dynamic

Qualifications

• Excellent written and verbal communication skills.
• Interest in gaming consoles and technology; training available.
• Competent in PC/Laptop use and MS Office applications.
• Ability to adapt to a fast-paced environment and collaborate with teams.

Responsibilities

• Complete required checks and report issues found in firmware/game titles.
• Identify and document bugs clearly for sign-off.
• Follow test cases and procedures across platforms including PSVR.
• Create applications for compliance testing and assist with training materials.
• Provide general administration and support to the team.
• Collaborate with internal teams and share relevant information.
• Support process improvements and advocate change.

Skills

Communication skills

Gaming knowledge

MS Office

Adaptability

Collaborative

Written communication

Tools

MS Office

Testing tools

Job description

Business Administration Apprenticeship - Game Testing (Duration 12-18m)

United Kingdom, Liverpool

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting‑edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

While working to gain an apprenticeship in Business Administration, you’ll be working as part of ourPlatform Certification & Operations team, which will give you the opportunity to learn and develop skills and knowledge from several different roles.

An apprenticeship within our Platform Certification & Operations team will let you develop your workplace behaviours, learning to work with others and build positive working relationships. You’ll interact with and influence colleagues and gain working level contact with customers and partners. You’ll develop strong oral and written communication skills, use yourown initiative and take a structured approach to the prioritisation of tasks.

You’ll develop skills in IT, record and documentation production and project management, takingresponsibility for initiating and completing tasks and managing & prioritising your time to successfully meet deadlines – skills which are transferrable to all sectors.

This is a full time opportunity which will include 4 days working at our site in the centre of Liverpool and 1 day attending The City of Liverpool College.

Role Overview:

This is a dynamic role that will include learning and developing skills and knowledge from several different roles. This includes, but is not limited to; compliance testing, software testing and communications and business support.

What you’ll be doing:

• Complete all required checks, as specified by regional project leader & report any/all problems found in firmware/game titles.
• Ensure all bugs are identified and thoroughly investigated.
• Ensure all bug information, including classification, is accurately recorded and legibly written in preparation for the Team Leader to sign off and submit.
• Follow and complete all test cases provided & ensure all relevant procedures are followed.
• Thoroughly test all submissions to ensure compliance with the Technical Requirements Checklist across all supported platforms, including PSVR.
• Quickly learn any updated CertOps procedures and/or TRC requirements and alter testing accordingly
• Create all applications in readiness for compliance testing (labelling, mastering checks, encryption, etc.).
• Help to prepare training materials
• General administration functions
• Facilitate business support
• Ensure the correct people are assigned to any incoming support tickets
• Collaborate with internal teams to ensure that information provided is accurate and relevant
• Identify, develop, produce and disseminate communications both internally and externally through various channels
• Provide accurate progress updates to direct line manager, when requested
• Identify process inefficiencies and suggest possible improvements
• Be an advocate for change and continuous improvement

What we are looking for:

Technical Ability:

• Exceptional written and verbal communication skills
• Understanding gaming console(s) is an advantage, however not vital – as long as you feel you have a technical and curious attitude, we can offer training and development.
• Understanding of PC/Laptop usage – MS Office (Outlook, Word, xls)
• Style and Impact - The ability to adapt behaviour appropriately to a range of personality and cultures.
• Inclusivity - The ability to work collaboratively with others to achieve common goals.
• Handling Change - Able to adapt and thrive in a fast-paced environment.
• Exceptional written and verbal communication skills

Please refer to ourCandidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Sony Interactive Entertainment Europe Limited ('SIEE') is committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Collecting diversity data is intended to help SIEE maintain equal opportunities best practice and identify barriers to workforce equality and diversity. Please read this notification and consent before you decide whether to submit your diversity data in the survey below.

SIEE will treat all survey responses in the strictest confidence, and our personnel with decision‑making role in the recruitment process can only see aggregated reports on the results of the survey and cannot allocate these aggregated reports to individual applicants. There is no obligation on you to provide diversity data, SIEE will treat all applicants the same regardless of whether they provide diversity data or not, and any responses to the survey will not affect our decision on your application.

You can withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of the processing of your diversity data based on your consent before its withdrawal.

The application deadline for this role is September 16, 2026