Business Admin Apprentice — Launch Your Admin Career

I & F Limited (T/A Skills4Group); Sunderland; On-site; GBP 12,000 - 16,000; Full time

Job summary

I & F Limited (T/A Skills4Group) in Sunderland is offering a Business Administration Apprenticeship (Level 3) starting 10 September 2026. You will support day-to-day admin, developing skills in communication, organisation and customer service.

The role covers filing, data entry, emails and meetings, with training provided and potential progression into office roles. Entry requires GCSEs in Maths and English and a professional, proactive approach.

Qualifications

• GCSEs in Maths and English (or equivalent) at grade 4-9.
• Professionalism and integrity.
• Initiative and proactive working.
• Attention to detail and quality focus.
• Teamwork and positive attitude.

Responsibilities

• Supporting with filing, data entry and updating business systems
• Managing incoming emails, calls, and customer enquiries
• Preparing and organising documents, reports or presentations
• Scheduling meetings, maintaining calendars and arranging appointments
• Assisting with minute-taking and distributing information
• Maintaining accurate records and ensuring information is up to date
• Gdpr and confidentiality expectations
• Following organisational policies and procedures

Skills

Communication

Prioritisation

Workload management

Record keeping

Digital systems

Problem solving

Meeting deadlines

Business processes

Education

GCSEs Maths & English

Tools

Microsoft Office

CRM systems

Job description

I & F Limited (T/A Skills4Group) in Sunderland is offering a Business Administration Apprenticeship (Level 3) starting 10 September 2026. You will support day-to-day admin, developing skills in communication, organisation and customer service.

The role covers filing, data entry, emails and meetings, with training provided and potential progression into office roles. Entry requires GCSEs in Maths and English and a professional, proactive approach.