Business Admin Apprentice

First Group; Ipswich; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Annual pay review

Smart health cover

Pension – 5% matched

Employee retail discount scheme

Life assurance

24/7 Employee Assistance Programme

Discounted Gym membership

Job summary

SPS Bus is seeking a motivated individual to join as a Business Administration Apprentice in Ipswich. You will gain hands-on experience across HR, Recruitment and Operations, with exposure to Engineering administration and Health & Safety processes.

With full training and mentoring, you will earn a recognised Business Administration qualification and develop essential transport-industry skills. The role offers diverse learning across departments, practical administration tasks, and the chance to

Qualifications

• No prior experience required; full training provided.
• Interest in HR, recruitment, and operations.
• Strong administrative and communication skills.
• Ability to work within a fast-paced transport environment.

Responsibilities

• Provide administrative support across HR, Recruitment, Operations, Transport, Engineering and Health & Safety.
• Assist with day-to-day business administration, documentation and record keeping.
• Support recruitment and onboarding activities where required.
• Assist Operations and Transport teams with administrative tasks supporting day-to-day running of services.
• Learn the compliance processes required for working within a transport environment and on high-security and regulated sites.
• Provide excellent customer service to employees, managers, colleagues and external stakeholders.
• Build strong working relationships with teams across the organisation.

Skills

HR

Recruitment

Operations

Engineering administration

Health & Safety

Customer service

Stakeholder management

Data & record keeping

Compliance

Teamwork

Job description

At Specialist Passenger Solutions (SPS) we are dedicated to providing the perfect journey.

SPS was formed in 2016 and serves the passenger transport needs of the EDF Nuclear Project at Hinkley Point C (HPC)in Bridgwater, the largest construction project in Europe. We are the only transport provider for the thousands of people who go to the construction site daily to work or visit. We are now bringing this experience to Sizewell C in Suffolk, providing safe, reliable, and efficient transport for its workforce.

We are first and foremost a people business with our colleagues and clients at our heart. We bring together an exceptional mix of people to provide specialist passenger transport solutions, delivering excellence in all that we do.

We continue to invest in our people, our services and state-of-the-art technology as we look to improve our customers’ experiences. Our drivers undergo rigorous training focused on safety, responsibility, and customer service, ensuring those on board have an enjoyable journey.

SPS is a division of First Bus.

Location: Ipswich

Are you ready to kickstart your career in business, while playing a part in one of the UK’s most exciting infrastructure projects?

At SPS Bus, we are looking for a motivated, organised, and enthusiastic Business Administration Apprentice to join our team. This is more than just an apprenticeship - it’s an opportunity to gain hands on experience across a range of business functions supporting our transport operations for the Sizewell C Power Station project.

You’ll gain first‑hand experience across a range of business functions, with a particular focus on HR, Recruitment and Operations. You’ll also have the opportunity to develop your knowledge and skills in other areas, including Engineering, Health & Safety and more, giving you a well‑rounded understanding of how a busy transport organisation operates.

With full training, mentoring, and ongoing support, you’ll develop the skills, confidence, and experience needed to build a successful long‑term career in business whilst gaining a recognised Business Administration qualification.

What You’ll Be Learning

• Business administration and office processes
• HR and recruitment
• Operations and transport
• Engineering administration and support
• Health & Safety processes
• Customer service and stakeholder management
• Business systems, data and record keeping
• Compliance and company procedures
• Working within a fast-paced transport environment

Key Responsibilities

• Provide administrative support across different departments within the business, including HR, Recruitment, Operations, Transport, Engineering and Health & Safety.
• Assist with day-to-day business administration, documentation and record keeping.
• Support teams with maintaining accurate records, systems and company documentation.
• Communicate with colleagues, employees, candidates and external stakeholders in a professional and helpful manner.
• Assist with coordinating meetings, appointments, training and other business activities.
• Support recruitment and onboarding activities where required.
• Assist Operations and Transport teams with administrative tasks supporting the day‑to‑day running of services.
• Support Engineering and Health & Safety teams with documentation, records and general administration.
• Learn the compliance processes required for working within a transport environment and on high‑security and regulated sites.
• Provide excellent customer service to employees, managers, colleagues and external stakeholders.
• Support business events, meetings and team activities.
• Build strong working relationships with teams across the organisation.
• Develop an understanding of how different departments work together to support the wider business.
• Ensure all administrative activities are completed accurately, professionally and in line with company procedures

Benefits

• Annual pay review
• Smart health cover - our award-winning employee assistance program offers 24/7 confidential support for you and your family
• Pension – 5% contributory pension matched by us
• Employee retail discount scheme
• Life assurance
• 24/7 Employee Assistance Programme
• Discounted Gym membership

All employees must be willing to undergo the Baseline Personnel Security Standard (BPSS) check and obtain a DBS certificate. These checks help ensure the honesty and integrity of individuals working at a Nuclear Licensed Site or with sensitive nuclear information.

SPS Bus welcomes applicants from all backgrounds and is committed to diversity and inclusion regardless of gender, race, religion, disability, sexual orientation, or age.