Business Admin Apprentice

Gloucestershire County Council; Gloucester; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is offering an exciting opportunity for a Business Admin Apprentice in the Children’s Social Care sector. This role provides a unique chance to gain hands-on experience while working towards a Level 3 qualification. You will support various teams in a busy office environment, learning essential administrative skills that contribute directly to helping vulnerable children and families. With a commitment to professional development, flexible working arrangements, and a supportive culture, this apprenticeship promises to be both rewarding and impactful. Join a team dedicated to making a difference in the community!

Benefits

Flexible working opportunities

25.5 days annual leave

Career development opportunities

Excellent Local Government Pension Scheme

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Desire to learn and develop in administration.
• Ability to prioritize workload and adapt to changing demands.

Responsibilities

• Dealing with telephone enquiries and alerting Social Work staff.
• Preparing documents and updating spreadsheets.
• Booking meetings and uploading documents to the database.

Skills

Microsoft Word

Microsoft Excel

Microsoft Teams

Communication Skills

Adaptability

Education

Level 3 Qualification

Tools

Liquid Logic

IT Software Systems

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

This is a Gloucestershire County Council job.

• Job Title: Business Admin Apprentice
• Job Location: Shire Hall, Block 6
• Contract Type: Fixed Term
• Duration: 18 months
• Closing Date: 25/05/2025
• Job Requisition Number: 11427
• This post is not open to job share

Would you like to work in a role which is both meaningful and rewarding, where you really feel that you make a difference?

About Us

This is a great time to join Gloucestershire County Council, as Children’s Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities.

We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided). We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.

About the Role

We have an exciting opportunity for someone with a desire to learn and develop in administration, to complete their Level 3 qualification within the Children’s Social Care Business Support Team. This is a fantastic chance to gain a qualification through practical experience in a busy office environment and through spending time learning in an educational setting. Successful candidates will receive comprehensive training and development opportunities throughout their apprenticeship.

The role is based in Shire Hall, supporting the Gloucestershire West Children and Families Teams. You will have an opportunity to learn about different Social Care teams and the key part that our administrators play in assisting our Social Care professionals to support vulnerable children and families in Gloucestershire.

In addition to studying for your apprenticeship, duties will include:-

· Dealing with telephone enquiries, taking messages and alerting Social Work staff

· Preparing documents using Microsoft Word

· Updating spreadsheets using Excel

· Booking meetings using Microsoft Teams and our internal room booking system

· Uploading documents to our bespoke database Liquid Logic (training will be provided)

· Use of a range of IT software systems

About You

We are looking for candidates who are keen to develop their skills in administration and contribute to a more innovative way of working. You must, therefore, be adaptable, have excellent communication skills and have the ability to prioritise workload. If you think that this is the role for you we look forward to hearing from you. Why are you perfect for this role and what will you bring to our team?

About Us

For all your hard work, you will receive the following;

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

Working in Children’s Social Care does require an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction.

How to apply

Please submit your application and personal statement today by clicking the “Apply Now” Button.

To access the Job Profile for this role, please follow the link below:-

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.